Since this morning, creative cloud doesn't work more (the icon appears in grayscale in the menu bar).

Similar Questions

• Icon creative cloud in grayed out in the menu bar.

  Icon creative cloud in grayed out in the menu bar.

  Drop-down menu shows no apps or updates at all.

  Have rebooted several times.

  I recently restore my system from a Time Machine backup.

  Any help?

  Thanks in advance!

  Thanks David,.

  I was able to get it solved via the Adobe support cat.

  Pretty easy, it turns out that.

  Just had to trash the file opm.db, which can be found via this path:

  username > library > Application Support > Adobe > OOBE > opm.db

  Thanks again!

• The creative cloud app isn't in the menu bar and...

  The creative cloud icon is not in the menu bar and does not update my apps.

  OSX Yosemite

  10.10.5

  No idea how to operate?

  In other words, there is a parameter that affects the creative cloud app launch.

  In this case, it is necessary to check with log files.

  You can contact the Support from Adobe and check it once.

  Click always need Help (help), and then select the Chat option:

  https://helpx.Adobe.com/contact.html?step=CCSN_membership-account-payment_account-settings _stillNeedHelp

  Request for technical support.

• "App Office creative Cloud ' doesn't work anymore during installation

  I ask you to help solve a problem downloading and installation of Adobe Lightroom (trial version).

  I downloaded the .exe file and start the installation of «Creative Cloud desktop app» Later in the application office creative cloud window it is displays the progress of the installation process.

  All of a sudden he missed my laptop power; the next power, it was impossible to continue installation of Lightroom from desktop app that opens creative cloud is no longer. Also on the site, by filling in again from the General questions about the software, I can no longer continue the installation. In the control panel Windows indicates the 'Adobe Creative cloud', even if this does not work; and you can not even groped unistall to make a new download and a new facility.

  Can someone help me?

  Thank you very much

  Hi Luca,

  Please follow the steps below:

  (1) uninstall Creative Cloud Desktop Manager:

  Using creative cloud | Uninstall the creative cloud desktop application

  (2) delete following folders: ( If you do not see any folder skip this step )

  C:\Program Files (x 86) \Common Files\Adobe\OOBE

  C:\Program Files (x 86) \Common Files\Adobe\Adobe Application Manager

  C:\Program Files (x 86) \Adobe\Creative Cloud files

  C:\Users\\AppData\Local\Adobe\ MAA UPDATER and OOBE ( App data & Program Data is hidden folder please see, Show files and folders hidden in Windows 7, 8.x, 10, or Vista)

  \Adobe\ DONNÉES C:\Program rename SL-STORE like SL-STORE_OLD

  3 - Click on the link below and download Creative Cloud Installer file and use them to install the creative Cloud Desktop application.

  Download Adobe Creative cloud apps | Free trial of Adobe CC

  Let us know if that helps.

  Kind regards

  Bani

• Office of creative cloud does not work after the installation of yosemite

  About 2 weeks after that I installed on my macbook pro 2013 yosemite I can't open the creative cloud Office. the logo is displayed for one second on the menu bar, then disappears again. Also the software CC I already installed (Indesign, Acrobat) seems to not work perfectly.

  I have already uninstalled and reinstalled the Manager of office with the same result. Now, I think about downgrading to the mavericks...

  Thanks for any help!

  SOLUTION. I had the same problem, after doing a cat from Adobe it came down to an app called Cooliris in Applications. Not sure yet what done.

  Deletion of it worked.

  Before that we went to the library-LaunchAgents, made a copy, call the old LaunchAgents and move these files.

  com.adobe.AAM.Updater - 1.0.plist and

  com.adobe.ARM.de23d1e3aa2d00ce38d73f10fcbdc8dcaaaf6be989610710a1ddda77.plist

  We did something with the LaunchDaemons as well, not sure, but it did not initially help. Just deleting coolers made

• Creative Cloud Desktop only works in the root account

  10.10.3 Mac

  Cannot open the VAC Office. nothing happened to the screen after clicking on the icon. only a CAC logo (in gray) appeared in the status bar at the top, but it disappeared quickly. Have you tried:

  1. creation of cloud cleanser

  2. safe Mode

  3. clean the OOBE, AAMUpdater records

  4. connect with the administered user another

  Installed and opened successfully to the root account, but don't always works is not in my account (which is an administrator).

  Please help me solve the problem. Thank you!

  I fixed this problem in my environment (Yosemite 10.10.3) after a day and a half, tinker with it.

  Open launchpad / look for the disk utility / click on verify disk permissions / repair disk permissions.

  It worked for me. Adobe CC now works again and the applications are broken no longer.

• The creative cloud reads 'Install updates', but the progress bar is stuck at 0

  I can't access all the other screens in the CC window. My apps still work, and I can work on my projects; However, I like to keep up to date and I can't. Summer in this way for about 2 months. I use a MacBook Air. Any idea on what to do? I don't think I'm the only one with this problem.

  If there is no entry blocker of Adobe in the Hosts file.

  Once the procedure below:

  Launch the monitor application activity > utilities.

  Force quit all Adobe and configure associated processes like creative cloud, CoreSync, AAMUpdater, Setup, Pdapp, install... .etc

  Then restart Adobe Creative Cloud application and try again.

  Screenshot of Activity Monitor:

  Make sure that all processes is selected in the menu view of activity monitor.

  

  Always the same? /

  You can try to update via the Safeboot mode, or you can uninstall and reinstall the app once.

  Start in start mode safe for Adobe on Mac OS X products

  The steps to uninstall and reinstall:

  1)

  Click on the Finder and search options listed next to icon located Apple in the upper left of the screen and click on the "Go" menu button and select 'utilities '.

  (Applications > Utiliites)

  Look for a CC Adobe and Adobe Application Manager folder under utility window and trash both folders.

  2)

  Click on the link below and download & run the cleaning of Adobe tool:

  Select the option "Adobe Application Manager for Mac OS X 10.6" and then click on "Clean up selected."

  http://download.Macromedia.com/SupportTools/cleaner/Mac/AdobeCreativeCloudCleanerTool.dmg

  3) click on the link below and download file Creative Cloud install and use the same to install the creative Cloud Desktop application.

  https://ccmdls.Adobe.com/AdobeProducts/KCCC/1/OSX10/CreativeCloudInstaller.dmg

• Hello, nothing appears on my desktop creative cloud application. Not even the menu... I need help. My computer is WIN7 64 bit

  

  Follow the instructions under

  Delete the file OPM.db and connect again

  CC desktop applications 'updated' lists when it is not installed

• The creative cloud in my subscription 5 Lightroom icon is grayed out.

  Impossible to use the icon to access the cloud.  How can I fix?

  Please try these: -.

  • Re: CC-icon grayed out, can not download or update all programs
  • Icon creative cloud in grayed out in the menu bar.

  Concerning

  Stéphane

• Face time does not work since this morning if my wifi connection is fine and parameters also very well.

  IPhone 6, 114 GB, GB 72.6 available capacity. iOS 9.3.1

  Face time does not work since this morning. Connection Wi - Fi works very well

  Mamimisra wrote:

  IPhone 6, 114 GB, GB 72.6 available capacity. iOS 9.3.1

  Face time does not work since this morning. Connection Wi - Fi works very well

  https://support.Apple.com/en-us/HT204168

• Creative library cloud doesn't work does not (and assistance section probably points to the wrong folder address?)

  Good, then... I am excited by the possibilities of CC.  I want to get stuck in.  But I'm a little frustrated by that.

  The CC library does not work.  Muse, my CC library panel is empty except for the error message "something went wrong initialization library creative cloud", with a link "more information."  FYI, I saved the (pigeon) web design adapted in Adobe Muse | Muse CC tutorials Adobe files to my CC library and can see them when I go straight TO (my CC staff) my property.  They are there. I can see them.  But they are not load into the Muse CC library folder.

  So, I followed the 'Further information' link in the Panel of the box CC library what , helpfully, opens to work around the problem step by step. Article of the workaround is easy to follow.

  In summary;

  I closed all applications Adobe (Muse) and rebooted.

  I deselected "Hide extensions of known file types", via the control/appearance Panel and customization. (Yes... IM in a Windows laptop... don't hate me)

  I then follow the " AppData\Roaming\Adobe\Creative Cloud Libraries\LIBS\ 'directions to search for crime' ".

  Settings.JSON 'file, in order to establish the number SERVICE_PORT.  But the .json file is not there.  In the file CreativeCloudLibraries there are 3 subfolders; LIBS, MUSE and PHXS.

  Here, it 's a settings.json file in the PHXS folder, and there is a file settings.json in the folder of the MUSE, too. It has a third file settings.json in the folder "adobe photoshop cc 2015.2/required/plug-ins/spaces" as well.  But nothing in the LIBS folder.  (I searched SERVICE_PORT in all 3 of the above, PHXS, MUSE and photoshop, but the SERVICES_PORT info is not there... only a port number of debugging for the photoshop .json file... I tried anyway... obviously he wasn't going to work, but I gave it a try!).

  I can only assume two things;

  either, 1) .json to the CC LIB file has not been loaded for some reason any during the download.

  or 2) since article workaround " Solution to the issue: Adobe Creative Cloud Library Panel does not load in office products " was written, the destination of the file was placed during updates and article is now obsolete.

  Does anyone know how I can get around this please?

  Thanks in advance

  UPDATE: CC library work;  If anyone gets this problem with your CC library, follow these instructions: Solution to the issue: Panel Adobe Creative Cloud libraries will load not office products

  Be warned, I had followed this (to the letter) several times absolutely without success for a whole day! Yet, today, did exactly what I did before... the CC library is now up & running.

  Go figure?  Everything I know and care about is that it works now.

  Good luck

• "Adobe Creative Cloud has stopped working" (repeated preventing crash installs)

  I spent a few days trying to correct an error "Creative Cloud Desktop has stopped working". This happens regularly, without apparently being asked by what anyone. I uninstalled it, rebooted, run the creative cloud cleaner several times, but the error pops up again.

  I had to buy the full range of CC, but it is impossible to install the apps I need because of the Cloud Desktop designer crashing this way during installation. I managed to install a smaller application than I need (SpeedGrade CC) as test - simply, I suppose, because it was small enough to install before the error occurred.

  I am running Windows 8.1 (64-bit) and that you have disabled my firewall and anti-virus for these procedures.

  The error code is always the same:

  Problem event name:

  BEX

  Name of the application:	Service.exe Office Adobe
  Version of the application:	3.8.0.310
  Timestamp of the application:	57bdbb06
  Fault Module name:	Service.exe Office Adobe
  Fault Module version:	3.8.0.310
  Fault Module Timestamp:	57bdbb06
  Exception offset:	00174c 21
  Exception code:	c0000409
  Data of the exception:	00000007
  OS version:	6.3.9600.2.0.0.768.101
  Locale ID:	2057
  Additional information 1:	7f45
  Additional information 2:	7f45ff7f22e1a7dd7f661c70d704f6e6
  Additional information 3:	4 c 61
  Additional information 4:	4c61b65ba62fa4893a5a1aee3e302f6b

  The Setup log (for InDesign, for example), registers only one mistake:

  [ERROR] |  | OOBE. OF |  |  |  | 6316 | ASU has quit unexpectedly.

  It is important that I get this resolved as soon as possible.

  Thank you.

  I'm just that here, because I would have been happy information myself, so...

  After a day or two with the help of Adobe, an excellent colleague among personnel did the trick: all the things you can expect by uninstalls and CC Cleaner, but also delete every single folder named "adobe", and there are many of them. Then another own final check, reboot and reinstall. This corrected the situation, finally.

  As a long term user (since the days of Macromedia Flash 4, etc.) there was something stacked up there which was causing the gradual expansion of the use of the memory of Adobe desktop Services and a full smoothing data Adobe was the only way to go.

• I travel to another country and my creative cloud doen't work. What can I do?, the error that says I don't paid subscription, but I already pay.

  I travel to another country and my creative cloud doen't work. What can I do?, the error that says I don't paid subscription, but I already pay.

  Since this is an open forum, not Adobe support... you must contact Adobe personnel to help
  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)

  Creative cloud support (all creative cloud customer service problems)
  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• Why does say download error when I download creative cloud? It worked the other day, but when I came back on my laptop that I couldn't open my apps I had installed

  Why does say download error when I download creative cloud? It worked the other day, but when I came back on my laptop that I couldn't open my apps I had installed

  Hello

  Please see the links below for help:

  Using creative cloud | Download error in the applications tab of Creative Cloud Desktop Application

  Re: Creative Cloud "Download error" message

  Error in downloading, installing or updating Adobe Creative Cloud applications

  Hope this helps!

• Creative cloud won't work?

  Hello

  I have a problem with the creative cloud. When I open the creative cloud he says that creative cloud has stopped working, it is said that I can close the program or check for the resolution, but when I click on check for resolution, nothing happens. I tried in 1 month solve this problem, but I've not found a way to do yet so I hope someone can help because I really do want to buy AE, but it would be pointless when I can't even go on creative cloud. I searched the problem as well, and he says:

  Signature of the problem:

  Problem event name: BEX

  Application name: creative Cloud.exe

  Application version: 3.5.1.209

  Application timestamp: 56be1bfc

  Fault Module name: StackHash_5861

  Fault Module Version: 0.0.0.0

  Fault Module Timestamp: 00000000

  Exception Offset: PCH_AC_FROM_ntdll + 0x0003C7EC

  Exception code: c0000005

  Exception data: 00000008

  OS version: 6.3.9600.2.0.0.768.101

  Locale ID: 1033

  Information additional 1:5861

  More information 2: 5861822e1919d7c014bbb064c64908b2

  Information additional 3:1318

  Additional information 4: 13181ae637ac2592fac0ca2dd662cdcc

  

  Hello

  Please uninstall creative cloud. Please see the article to uninstall creative cloud of the cleaning tool: use of the Adobe Creative Cloud cleaning tool to solve installation problems

  Once you uninstall Creative Cloud then rename the folders of Windows OOBE: C:\Users\\AppData\Local\Adobe\OOBE and C:\Program Files (x 86) \Common Files\Adobe\OOBE

  Then reinstall Creative cloud of https://creative.adobe.com/products/creative-cloud

  Please let us know if it helps!

  Kind regards

  Shelly