SIP calls failing

Hello

I've implemented VCS in both sites, Site A and site B and I did the neighbors between Site A and Site B VCS rules. Search and transformations are configured and implemented and applied.

Calls from Site B to establish a (H323 and SIP) work well, but calls from Site A to Site B work only for H323. Strange things here is localisation tools show the address cannot be resolved and true for this research nevertheless calls SIP of the Site A to Site B do not work when calls is launched of a Cisco endpoint. I already spent a few days and double checked everything but can't break this case, someone knows what's the problem?

Thanks in advance. Mark

Hi Mark,

Since you are able to make SIP calls to internet via MCU and the zones are configured as donotcheckcredential, I think that the problem is with your endpoints rather than VCS. try this:

-check the DNS configuration on your terminals (EX-series, etc.) and make sure that is correct and the connectivity is here

-Make sure that the outgoing setting is set to off

-Make sure the VCS FULL domain name are correct and not poorly spelled and solvable

s ' there is no proxy between VCS and endpoints server, make sure that this field is empty.

-I don't think issues of NTP server for SIP calls, make sure however NTP server is configured and works for endpoints

-one last thing, try saving the end point that is already registered for site A to site B and try to make a call internet SIP, would this work?

Best regards, Ahmad

Tags: Cisco Support

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    a = rtpmap:31 H261/90000
    a cif fmtp:31 = = 1; QCIF = 1; maxbr = 20000
    a = label: 12
    a = content: slides
    a = rtcp-fb: * nack fold
    a = rtcp-fb: * ccm FIR
    a = rtcp-fb: * ccm tmmbr
    a = sendrecv
    m = 16430 RTP/AVP 100 application
    a = rtpmap:100 H224/4800
    a = sendrecv
    m = application 29789 UDP/UDT/IX
    a = ixmap:0 ping
    a = ixmap:2 xccp
    |
    ________________________________________________________________________________________________

    Work of appeal with TC 7.1.4
    ________________________________________________________________________________________________

    SIPMSG:
    | INVITE sip: [email protected] / * / SIP/2.0
    Via: SIP/2.0/TCP xx.xxx.60.133:37491; branch = z9hG4bKe3dfed840a299516919a79e4a54cd707.1; rport
    Call ID: 480ec504782c0ad894929e882a696e74
    CSeq: INVITE 100
    Contact: sip: [email protected] / * /; gr = urn: uuid:6 c 856033-4cbd - 5 b 15 - bb13 - 0715c4a694cd, ob>
    From: "201101102_C40_ServiceDesk" sip: [email protected] / * />; tag = 3ab87b1c0d8b4d9d
    To: sip: [email protected] / * />
    Max-Forwards: 70
    Directions: sip:xx.xxx.1.51; lr>
    Allow: INVITE, ACK, CANCEL, BYE, update, INFO, OPTIONS, CONSULT, INFORM
    User-Agent: TANDBERG/520 (TC7.1.4.908e4a9)
    Supported: replaces, timer, 100rel, gruu, way, way out
    Session time-out: 1800
    Content-Type: application/sdp
    Content-Length: 2842
     
    v = 0
    o = xx.xxx.60.133 IN IP4 3 2 tandberg
    s = -.
    c = IN IP4 xx.xxx.60.133
    b = AS:6000
    t = 0 0
    m = audio 16394 RTP/AVP 107 108 109 110 104 105 9 15 18 8 0 101
    b = TIAS: 128000
    a = rtpmap:107 m4as-LATM/90000
    a = fmtp:107 profile-level-id = 25; object = 23; bitrate = 128000
    a = rtpmap:108 m4as-LATM/90000
    a = fmtp:108 profile-level-id = 24; object = 23; bitrate = 64000
    a = rtpmap:109 m4as-LATM/90000
    a = fmtp:109 profile-level-id = 24; object = 23; bitrate = 56000
    a = rtpmap:110 m4as-LATM/90000
    a = fmtp:110 profile-level-id = 24; object = 23; bitrate = 48000
    a = rtpmap:104 G7221/16000
    a bitrate = 32000 fmtp:104 =
    a = rtpmap:105 G7221/16000
    a = fmtp:105 bitrate = 24000
    a = rtpmap:9 G722/8000
    a = rtpmap:15 G728/8000
    a G729/8000 rtpmap:18 =
    a = annex b fmtp:18 = yes
    a = rtpmap:8 PCMA/8000
    a = rtpmap:0 PCMU/8000
    a rtpmap:101 telephone-event/8000 =
    a = fmtp:101 0-15
    a = sendrecv
    m = video 16396 RTP / AVP 97 126 96 34 31
    b = TIAS: 6000000
    a = rtpmap:97 H264/90000
    a = packetization-mode=0;profile-level-id=428016;max-br=5000;max-mbps=245000;max-fs=9000;max-smbps=245000;max-fps=6000;max-rcmd-nalu-size=3456000 fmtp:97
    a = rtpmap:126 H264/90000
    a = packetization-mode=1;profile-level-id=428016;max-br=5000;max-mbps=245000;max-fs=9000;max-smbps=245000;max-fps=6000;max-rcmd-nalu-size=3456000 fmtp:126
    a = rtpmap:96 H263-1998/90000
    a = fmtp:96 custom = 1280, 768, 3; custom = 1280, 720, 3; custom = 1024, 768, 1; custom = 1024, 576, 2; custom = 800, 600, 1; cif4 = 1; custom = 720, 480, 1; custom = 640, 480, 1; custom = 512, 288, 1; CIF = 1; custom = 352, 240, 1; QCIF = 1; maxbr = 20000
    a = rtpmap:34 H263/90000
    a = fmtp:34 cif4 = 1; CIF = 1; QCIF = 1; maxbr = 20000
    a = rtpmap:31 H261/90000
    a cif fmtp:31 = = 1; QCIF = 1; maxbr = 20000
    a = label: 11
    a = answer: full
    a = content: hand
    a = rtcp-fb: * nack fold
    a = rtcp-fb: * ccm FIR
    a = rtcp-fb: * ccm tmmbr
    a = sendrecv
    m = application 29489 UDP/BFCP
    a = the installer: actpass
    a = confid:1
    a = userid:3
    a = floorid:2 mstrm:12
    a = floorctrl:c - s
    a = connection: new
    m = video 16398 RTP / AVP 97 126 96 34 31
    b = TIAS: 6000000
    a = rtpmap:97 H264/90000


    a = packetization-mode=0;profile-level-id=428016;max-br=5000;max-mbps=108000;max-fs=3840;max-smbps=108000;max-fps=6000;max-rcmd-nalu-size=1474560 fmtp:97
    a = rtpmap:126 H264/90000
    a = packetization-mode=1;profile-level-id=428016;max-br=5000;max-mbps=108000;max-fs=3840;max-smbps=108000;max-fps=6000;max-rcmd-nalu-size=1474560 fmtp:126
    a = rtpmap:96 H263-1998/90000
    a = fmtp:96 custom = 1280, 768, 3; custom = 1280, 720, 3; custom = 1024, 768, 1; custom = 1024, 576, 2; custom = 800, 600, 1; cif4 = 1; custom = 720, 480, 1; custom = 640, 480, 1; custom = 512, 288, 1; CIF = 1; custom = 352, 240, 1; QCIF = 1; maxbr = 20000
    a = rtpmap:34 H263/90000
    a = fmtp:34 cif4 = 1; CIF = 1; QCIF = 1; maxbr = 20000
    a = rtpmap:31 H261/90000
    a cif fmtp:31 = = 1; QCIF = 1; maxbr = 20000
    a = label: 12
    a = content: slides
    a = rtcp-fb: * nack fold
    a = rtcp-fb: * ccm FIR
    a = rtcp-fb: * ccm tmmbr
    a = sendrecv
    m = 16400 RTP/AVP 100 application
    a = rtpmap:100 H224/4800
    a = sendrecv
    m = application 31127 UDP/UDT/IX
    a = ixmap:0 ping
    a = ixmap:2 xccp

    Another problem, indicated in diagnosis on a MX200 device tests, reporting problems of NTP. I tried to choose another NTP server - but this does not solve the problem, and it works with TC7.1.4. In addition to the time and date is wrong on the screen but OK on the touchscreen device.

    In addition, an error is reported on the OSD settings.

    Do you have advice?

    Thanks for help.
    |

    So, what's the problem? You just showed us an INVITATION. What is the configuration of your system? What is the reaction to INVITE him? We need complete diagnostic logs. Is this VCS - C registred? Where VCS - C diagnostic logs

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