SITE v2.0 failed Installation on Windows server 2008 R2 with SP1

Installing CPID v2.0 on Windows server 2008 R2 with SP1, the Setup log reported that the installation failed with the error "CustomAction RollBackSccmComponents returned error code 1603"

I run the Setup with this command after you open the command prompt as 'Run as administrator ':

MsiExec.exe /i Dell_Client_Integration_Pack.msi

I even put the command above into a batch file and run it with the same result. With the help of Trace32, I also found this error to be the main problem causing the failure of this facility:

"custom action InstallSccmComponents unexpectedly closed the hInstall (type MSIHANDLE) handle provided. The custom action must be set to not close this handle.

Autour Googling, I came across this link: http://en.community.dell.com/techcenter/enterprise-client/f/4448/t/19416814.aspx to try to perform the steps below, but when I did the steps below, the installation just rolled back without even beginning the installation:

Steps in the link above:

*********************************************************************************************************

"We have found this to be a problem with the way that the custom action is running in the MSI file, it is executed in the context of the user who was unable, we changed this to run in the context of the system that solved the problem. To do is relatively simple;

First unzip the files from the downloaded executable deployment package. Then, download Orca here, http://blogs.msdn.com/astebner/archive/2004/07/12/180792.aspx. Once installed Orca, do a right click Extract MSI and select, "Edit with Orca. Once Orca lance, do not panic, just click on the top menu and select, "Transform", then select "Transformation." Then go to the 'Custom Actions' Table on the left and find the "InstallSccmComponents" entry on the right; Change the value in the column "Type" 3073, then go to "transform", "Generate Transform", save the transformation in the same directory as your MSI and select, and then close Orca.

To install, use the following command line;

MsiExec.exe /i \Dell_Server_Deployment_Pack_v1.2_for_ConfigMgr_A01.msi TRANSFORMS =-number

= The path to the directory containing the package deployment installation files and your STDS. »

*****************************************************************************************************

Has anyone seen this problem before? And if so, how to solve?

Thank you

TeeDarling77

I found myself by opening a ticket with Dell to get this problem finally solved. After the installation of Dell's Support log shipping, they asked me to follow these steps below:

1 if the SQL DB is on a separate machine, try to create the "SMS_TaskSequence_Action" class in WMI under \\.\root\sms\site_ >.  You can download WMI Explorer to browse if you want to see if this class already exists.  Run the script below will not hurt if it already exists.

a. here are the instructions to create the custom class.  First open powershell as an administrator.

b. set-executionpolicy RemoteSigned

c. change the extension on the attached in .ps1 file and change the file to replace the "site_abc" by "site_their 3 letter site code.

d. change the storage location of the ps1 file.

e... \WMIClassAdd.ps1

f. restart and try the installation again.

3. If it still does not work, send me the newspaper install again to look at.

Note:

Here is what was in the attachment in step C.

****************************************************************************

$newClass = ' new-Object System.Management.ManagementClass

("root\sms\site_abc", [String]: empty, $null);

$newClass ["__CLASS"] = "SMS_TaskSequence_Action";

$newClass.Qualifiers.Add ("Static", $true)

$newClass.Put)

*************************************************************************

After you run the instructions above and restarted the server, installing v2.0 CPID ended successfully.

I hope that these instructions will help someone in the future... :))

TeeDarling77

Tags: Dell Tech

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