SkyDrive app does not work and NEVER has.
Hi all :-)
I bought Windows 8 Release Date, and Skydrive app NEVER worked. I downloaded a file, which worked, but now all I can do is upload and download. If I try to delete or move a file, or even to create a folder, I get errors (well, one mistake)... "Sorry, something went wrong. Please try again or refresh the page. None of these suggestions work.
I am an advanced user and have tried all the usual steps convenience store app, sfc, uninstall/reinstall, sync, app updates etc, nothing has solved the problem so far. I talked to tech on Twitter (@MicrosoftHelps) team, and they suggested to use the browser to access Skydrive, which did work, however... I want to use the application to access Skydrive, and as Skydrive is integrated in Windows 8.1, I may even NEED that kind of access ;-)
I recently had to reinstall Windows, but this issue remains, so I can only assume it is some kind of server or access my account-related problem, but I can't. I even checked my account settings, nothing helped. Perhaps a Microsoft engineer could check my account to see if there is an access problem?
Otherwise... Any suggestions?
Kind regards.
DJM.
Hi, DJ Morpheus,.
Yes, you are right, it seems to be a problem with the Microsoft Account.
Follow these methods and check if that helps.
Method 1:
First of all, I suggest you run the Microsoft Account troubleshooting utility
The resolution of the Microsoft account issues scans a Windows 8 system for questions and
fix problems that are found with regard to your Microsoft Account.
Microsoft troubleshooting utility account
http://download.Microsoft.com/download/F/2/4/F24D0C03-4181-4E5B-A23B-5C3A6B5974E3/microsoftaccounts.diagcab
Method 2:
If this does not help, create a new user account to check whether the SkyDrive app works correctly.
Create a user account
http://Windows.Microsoft.com/en-in/Windows/create-user-account#create-user-account=Windows-8
Let us know if it helps. If the problem persists, please answer, we will be happy to help you.
Tags: Windows
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