Slate 10 HD: Android &; HP
Is the Android operating system a priority for HP?
Can you let us know why you are so slow and behind competitors with updated Android OS on your shelves?
Hello and welcome to the HP support community!
Months ago, HP announced that they were leaving the low-end market for Android tablets.
Your tablet has received an update of KitKat, but he will probably be the last of them.
Note: I do not work, or speak on behalf of HP!
WyreNut
Tags: HP Tablets
Similar Questions
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HP slate 21 image android 4.2
HP slate 21quad core android 4.2 k 100 all-in-one. The touch screen does not work. I can not activate the lock on the screen. When the wired keyboard and mouse are connected, everything works. There is not a plastic sheet covering the screen and I'm not wearing a glove. I have reset the Tablet two times but nothing helped. I've tried everything. The touch screen is a main point of this tablet. It's weird. Help, please. Regards Alan Spencer.
Hello
Contact HP customer care: http://www8.hp.com/us/en/contact-hp/contact.html.
Also please do not post in double thread.
Thank you
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10 google game store slatebook stops
Hi, I just bought a book10x2 slate pc, running android 4.3 model number 10-h000sa.
I really like it, but at startup I get the message "Unfortunately google game stopped" if I click ok it goes and the Tablet works fine.
Someone has any suggestions how to solve this problem?
Thank you
Hey @paterdale ,
Welcome to the HP Forums!
I understand that you are having problems with the Google game store crashing on your tablet.
When this happens the most common fix is to uninstall the updates to the app Store Play and clear its cache as well as the cache of Google Services to play.
To do this, go to settings > storage > Apps > Google game store > press the button uninstall and confirm updates. Press the button clear cache.
Go back and select the Google app play Services clears the cache on that as well.
Restart your Tablet and let me know if it works.
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What version of Flash Player?
Can someone tell me what version of Flash Player, I need to install? I have a new HP Slate 21 with Android.
There IS NO MORE Flash player for Android. The operating system is therefore more comaptible with her.
Android (Google) recommend you only use "The Dolphin" or "Puffin" as your browser if you need to display Flash content. They are both free in the GooglePlay store, and they use "rendered side Server" which reduces the load on the device, save your battery.
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4.4.2 android update failed for the HP Slate 10 HD
There is so today 10 minutes new update i saw 4.4.2 excited and I wanted to install it, but installation failed due to internet connection, internet connection simply collapsed and now I have android dead with red triangle, my battery was 98% charged 5 GB of free space. I have all of the options are
Restart the system now
apply the update of external storage
apply the update of the Asian Development Bank
Wipe data / factory reset
Wipe cache partition
Any program for this like Sony and Nexus have?
Vodoinstalater wrote:
I tried to reboot the device and reset factory I have adapter and the micro sd card, but when I connect it to the PC or laptop my sd card is not able to write, but it is formatted FAT32. My Sd Card is write-able when I put it on the phone, if I put my sd card in the phone and via USB cable I tranfered update.zip but here is the newspaper I don't know why it fails
HP Slate 10 HD 3603EM
The card adapter SD has a protection against writing about that switch? (The small white ball?) It is not supposed to not work in these devices...
It is a failure because you can't restore an old construction on one that is newer (although she was not able to complete!)
You can not put JellyBean on a device that has tasted KitKat.
I'll try HP speeding download KitKat images for the 10 HD bug slate, but you may have to bug them too.
To contact HP directly, click on this link: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1
Outside the U.S.: http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
WyreNut -
This update of the software will improve your HP Slate Android Kitted 4.4.2 7 G
This update of the software will improve your HP Slate 7 G to Android Kitted 4.4.2 How to upgrade
7 HD 34033se Tablet Slate from HP
G1U48EA #ABV -
HP SLATE 10: Corrupt 4.4.2 Android update HP Slate 10 HD
There is already a question similar to what has been marked as resolved.
IT IS NOT RESOLVED.
I have a Tablet masoned due to a corrupted version of android being downloaded to it. This new corrupted version has a timestamp inside newer than any file available at HP recovery.
This means that any recovery is impossible until HP produce a file UPDATE.zip has a more recent than the update corrupted time stamp.
It should be possible to produce a solution that restores the files internal datestamp on the Tablet and this will allow an update run.
In the meantime, I had to buy another Tablet of a rival.
NOT AT ALL IMPRESSED.
A person to answer support HP to this you can.
HP released a new update.zip file to replace the one damaged.
My slate model has been 3610ea.
Downloaded the file. Copied to a mirco SD. Started the tablet in the recovery menu: POWER and neighborhoods momentarily after hold in the button volume +.
When the recovery menu appears to load from an external support, and then select the update.zip.
Now, please be patient... 20 minutes from random reboots puffs of heat, dead robots and bob your uncle the Tablet is alive again. less software datapass
Kudos to HP to fix this problem. Even though I am 120 lbs down I need a Tablet 2 weeks ago and had to buy a good replacement market.
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HP Slate 10 hd 3604EL: HP Slate 10 hd update android Jelly Bean - KitKat 3604EL
Hello to all, my HP Slate 10 HD 3604EL and blocked as this has happened to other users, who can help me?
Error message is:
-Install /sdcard...
Finding update package...
Open the update package...
Verifying Update package...
Installing update...
assert failed: getprop ("ro.product.name") == "penzai_w_a".
Error in /tmp/sideload/package.zip
(Status 7)
Abandoned facility.
I'm looking for someone who can give me this file or higher
Excuse my English. .. Saintandre *.
Spoiler (Highlight to read)Google Android KitKat Image slate 10 HD 36xx - Europe, Middle East and Africa (without pre-installed Amazon Apps) (click to see details on free software, as appropriate)
Version: 1.01.32 Rev.A
File size: 489,7 MB
Updated: October 29, 2015Hi there @Saintandrè,
Welcome to the Forums of HP Support! It's a good place to find the help you need, other users, the HP experts and other members of the support staff. I understand that you are looking for assistance with a n update to Kitkat, as you have found an error using the validated update. I'm happy to help you with this.I checked the support page you mentioned, and for this update, there is also an older version. Have you tried this one as well? If it does not do. If you can't get it to load properly, then I suggest to call support. Please use the following http://www.hp.com/contacthp and create a folder for your question and contact HP. If you do not live in the United States / Canada, please click on the link below to get contact information for your region. http://WWW8.HP.com/us/en/contact-HP/WW-phone-assist.html
Please let me know how it works for you and if it does not solve your problem, please mark this message as a solution. Bravo would be appreciated as well.
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HP Slate 7 voice tab display Android icon after I tried the update of KitKat candy
Hello
I had an Android update information on my HP Slate 7 voice tab to update the version of KitKat candy. Once I followed the instructions on the tab got hangd and displays the icon of Android.
I tried the instructions online to restart, but to no avail as by pressing the two buttons at the same time: volume upwards and downwards with the power off buttons and release them as soon as the hp icon rises.
It did not work.
Any help with this problem?
Kind regards
Ravishankar Rai
As mentioned in my initial response,
If this does not resolve the issue, please call our technical support: Hotlines all over the world.
Thank you.
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HP SLATE 6 VOICE TAB - AFTER THAT INSTALLATION 4.2 ANDROID RESTARTING PHONE.
Hello
2 months back, I bought this phone. Today, there is an update on my HP Slate 6 for upgrade version of Android and once its done, the phone continues to display the home page frequently but againg goes back to restart with HP logo screen
I have read other articles where the only way to restore the 6 slate is to do a factory reset, but I'm not able to go into the settings, as the rest home page only for a few seconds and then comes back to restart with HP logo screen.
Need your immediate support to make my phone work again
Concerning
Knockaert
Hello and welcome to the HP support community!
Follow the signs for a reset from the factory with the unit is turned off.
Please see this post sticky at the top of the list of messages for instructions.
WyreNut
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The other day, I bought my 21 slate with Android 4.2.2. Great device!
I downloaded Skype but have four 'problems' - that concern three Skype - I can't solve, when being I:
- make a call from the other person can't hear me and I no matter where I look, I can't find the setting to correct this; and
- Enter a chat, that the 'Send' button is there (or not); and
- can not seem to reduce the size of the layout (from full screen to a smaller screensize).
The last problem I encounter is with the space bar which seems to work (sometimes) as a return, rather then by adding a space.
Any help would be appreciated.
Thanks in advance.
Hi, I did some quick checking and it's my results:
1. her: I tried both video and Audio calls and both seem to work ok with the default settings. As a quick test, you can use the Sound Recorder, system app came with slate 21 just to check the work of your microphone. If this is the case, then it must be an app problem. Suggest uninstall and reinstall of Skype.
2 cat sending: I checked that this seems to happen with a connected external keyboard. It seems to be a known problem with Skype as they removed the ability to send pressing on enter key (http://community.skype.com/t5/Android/Sending-Instant-Message-on-Android-using-Keyboard-Enter-Key/td-p/2033233).
Until they fix I suggest to use the following workaround:
a. type your message
b. press arrow on the keyboard once (development of movements apart sending)
c. press arrow down on the keyboard once (makes highlight move them down)
d. Send button should now be visible
The other alternative would be to unplug the keyboard and use screen on one.
3 glassware: usually Android apps are full-screen only. You can reduce your session will continue, and you can't have Skype side by side with another application.
4. space bar: I know that some applications have limited support for external keyboards. Applications that have been sent with your slate 21 should work reliably. If you have some applications that exhibit this problem, please let us know that and we can consider the issue.
I hope this helps.
Kind regards
COWA
HP employee
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HP Slate 21 HD Quad Core Android AIO
Microsoft Word can work on the HP Slate HD Quad Core AIO Android 4.2 21 1 GB Ram, 8 GB SSD
In fact if you have a subscription to Microsoft Office 365, you can install the Office mobile for Office 365 app since the Google game on your Tablet and run Microsoft Word.
If the answer is a conditional Yes. Not a hard no
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I've owned as a slate-21 for a while and it is running Android 4.2.2 and supports the system is up-to-date.
I just bought another and it is running Android 4.4.2. As far as I can tell the h/w is identical.
So, how to make my old unit to the new version of Android?
Regards Tony
I just got this update today, so I guess it might appear one day. But im having problems with wifi after update, so be careful.
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Kitkat on HP 2800 7 Slate Android?
I just want to know if KitKat android is available on the HP Slate 7 2800.
Thanks in advance.Hello and welcome to the HP support community!
KitKat is not available for this model and most likely will never included in HP upgrade plans. :-(
WyreNut
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Its out of sync on Android app popularity - HP Slate 7-2801
Hello from a new Member of the site.
I have problems when viewing the live stream on the app popularity (and other similar products) with the sound is not not in harmony with the images.
I was able to use m.tvcatchup.com and plays files perfectly.
I also use the popularity app on different devices android without problem. So I think I can exclude from my WIFI connection.
I tried to reinstall both the Tablet and using System Restore, but the problem persists.
I see no mention of a new version (Version 1.05.14), but it is not available OTA for me.
I also looked for previous versions, see if that solves the problem, but I can't find them.
So in summary is someone else to get her number? If so have you been able to solve?
Also links to 7 slate Images have been removed?
How can I get the 1.05.14 Version?
A lot of questions but hopefully very easy solutions!
The update to the version.14 may have been temporarily pulled due to some reports of devices users have wiped by the installation.
I got it without any problem, but there are other users on the Forum who reported the issue.
WyreNut
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