Smart error hard drive, run test, drive ok, always get the error message. Laptop HP pavilion g6

got a "smart hard disk error": message on start up.  As suggested by ran disk hard test in the System Diagnostics.  Obtained "Hard disk 1 (301) correct", did a F10, save and exit.  Restarted the computer.  Still get the same error of smart drive on start up.

computer: laptop pc HP Pavilion g6

Windows 7

computer still under warranty

Do I need a new hard drive, or is there another solution?

Thank you

Hello

The SMART 301 error would indicate that hard is defective and must be replaced.

As your laptop is still under warranty, contact HP and arrange for the disc replaced.

If you live in the United States, contact HP here.

If you are in another part of the world, begin here.

Kind regards

DP - K

Tags: Notebooks

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