Smart photo printer all-in-one 7510 vertical lines on copies

When I have the paper source in the feeder to copy, copies made will have a vertical line to the bottom of the page.  When I scan to make a copy, copies do not have lines. Any suggestions?

There are a few things I would check if the Photosmart 7510 produces a line in scans/copies.

(1) hard Reset of the printer

Unplug the unit when turned on

Disconnect the other end of the power cord from the wall jack directly

* Wait 30 seconds

* Plug the unit back to

(2) make sure that the unit is plugged into a direct socket that the printer has built in the surge protector.

(3) clean the glass flat on the printer to make sure there is no debris on the glass and the line.  For example, if the line appears with copies/scans from the ADF, then make sure to clean the small strip of glass used by the ADF found to the left of the main window.

Also, take a look at the steps in the document found here.  The document covers troubleshooting when the printer product lines/stripes in copies/scans.  Let me know how it goes.

Tags: HP Printers

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