Smartphones blackBerry downloads > 5 MB fails

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• BlackBerry Smartphones Blackberry Bold 9930 update failed and the software does not load

  I have a Blackberry Bold 9930 and yesterdasy I received a msg saying to upgrade to 7.x software Blackberry. I followed the instructions (takes too long like 2 hours to download) and then. Big mistake because it cooked my phone. It seems that when you upgrade, the upgrade process goes thru, but stops after the time zone to restore the process and reports an error 602 with a reset button to reset your database. The reset button does not work and I restarted the phone to restore the db. At the moment that it restarts, launched the process, and even once, it failed after the msg indicating time zones (100% and overall restoration treatment 7%). Zones roughly completed, but then I got a msg saying I wandered 602 belive. On all courses was about 5 to 10 percent. Now my phone is undesirable because it does not restart. Verizon says they have a large number of phones across the country, but BlackBerry says it's a matter of Verizon...  Someone at - he already heard of this I am now without such a 4 days while I get a replacement Friday because of the holiday...  I am not very happy as another question, I found - during the upgrade process it used the cells instead of my wirelss home network to download the software and it really took about 2 to 3 hours, then another hour before it failed during the upgrade process. So about. 3 to 4 hours to play with an upgrade yesterday.

  Thank you

  Rich

  Hello merlin02131

  Welcome to the Forums of the BlackBerry Support

  Sorry to hear about the problem you are experiencing during the update!

  But you can still use Desktop Software for the update process, personally, I prefer never to do an Over the Air update. I think that something has gone wrong with the update process and thus you encounter this error 602.

  You have a backup of your device, or using BlackBerry protect for the backup?

  If you wish you can try several method to recover your device of this error, all you need is a PC and an Internet connection active. But attention, this method deletes the data user in this device. This is the Knowledge Base to follow:

  KB10144 : How to force detect the BlackBerry smartphone using the Application Loader

   

  Additional information:

  KB29237 : "App Error 602" appears on the BlackBerry smartphone running BlackBerry 7

• BlackBerry smartphones' BlackBerry ID of Installation failed. Please try again later. (80002) '-blackBerry World will not work

  I bought a BlackBerry Bold 9700 and downloaded Blackberry World. When he finshed downloading I opened it upwards and it came with a statement saying that 'App world requires the latest version of BlackBerry ID' two options also came up saying 'close' and 'update '.  I clicked on "Update" and a new message came up saying "sorry, the software update server is unavailable. Please try again. "I click"Try again", but nothing happens so I click on 'Close', then another message comes up saying"BlackBerry Installation ID failed. Please try again later. (80002) "I try again and nothing happens. Can you please help me, I don't know what is happening and this problem is afflicting me.

  Thank you

  killingmydream wrote:

  I bought a BlackBerry Bold 9700 and downloaded Blackberry World. When he finshed downloading I opened it upwards and it came with a statement saying that 'App world requires the latest version of BlackBerry ID' two options also came up saying 'close' and 'update '.  I clicked on "Update" and a new message came up saying "sorry, the software update server is unavailable. Please try again. "I click"Try again", but nothing happens so I click on 'Close', then another message comes up saying"BlackBerry Installation ID failed. Please try again later. (80002) "I try again and nothing happens. Can you please help me, I don't know what is happening and this problem is afflicting me.

  Hello

  Welcome to the Forums of the BlackBerry Support

  You can also try this Knowledge Base to resolve your issue with this error:

  KB29613 : The error "failed Installing BlackBerry identity. Please try again later. (80003)"appears in BlackBerry App World  

   

  Or go to this thread and try these suggestion: update to the most recent version of Blackberry ID App World

• BlackBerry Smartphones BlackBerry Bold 9780: 909 failed authentication request

  I have suddenly problems downloading new applications and their update. whenever I try to download an application, it will start to download, stop and give a Setup error, with a pop-up that appworld has problems and I don't have enough coverage of the network, when this is not true. for downloads where it redirects you to the blank page where you have to accept things and you can set permissions, when I click 'Download' it gives the error: 909 application authentication failure.

  What no one knows how to solve this problem, because it is really annoying me?

  I found a solution to this problem now. It seems that if you have installed an application that is not signed or is not authenticated, you will get this error. The solution is to uninstall it from your BlackBerry and it will return to normal. Quite unfortunate that it took me so long to figure that out!

• BlackBerry Smartphones Blackberry ID intallation has failed (curve 8520)

  Recently, I deleted my blackberry ID, then I formatted my phone, and now when I try to install the blackberry ID on App world, it will say blackberry ID server is not available or failed installation, the same thing happens when I try to install blackberry Protect?, please help!

  Everything on the phone is connected to the ID Blackberry like BBM, email, App World, etc. You must load it using the Blackberry to a PC software.

  Ron

• Smartphone blackBerry, download videos and music

  I understand that to download videos and music I should buy a Micro SD card. I bought the Blackberry for Dummies (I certainly qualify) and saw that I should by a card 1 G or 2G. When I went to pick him up, I came across a 8G card. My 8310 will host a card of this size, and do I need an adapter for it?

  Also, I live in and bought my Blackberry in Dominican Republic. When I went to the download page of the Dominican Republic is not listed, as it is also not included in the registration form for this site.

  According to what your BlackBerry OS is tells you what size microSD card you can buy. You can check under Options | Topic (will appear as v4.xx.xxx). Look at the table on the following link to see what size you can get - http://www.blackberry.com/btsc/KB05461

• Storm Smartphone blackBerry downloads

  I heard that there is a download for the storm that will help speed things up. Anyone know where I can go to download it. Perhaps their latest version of the software. Thanks in advance.   John

  Hi and welcome to the Forums!

  There are several so-called "speed boost" apps out there, the comments I read of them were very mixed, so I have not tried any of them. The best things are the following:

  (1) keep your device OS updated. Check your carriers DL here site to see if they have released an update for you:

  http://NA.BlackBerry.com/eng/support/downloads/download_sites.jsp

  (2) reboot regularly. Either use an app called QuickPull (I restart mine every night at midnight) or make a good batt-pop:

  Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  (3) properly close applications when you are finished. Using the back or on the red button won't do that - those leave the app to decide what to do... and some let themselves memory-resident, consumes resources on your BB, slowing down the overall performance. Rather, to close an application, press the BBKey and select 'Farm' or 'Quit'... that forces the application to be closed, freeing for your new use the resources it consumed. Some applications will always be running (in general - BBMessenger, browser, homescreen, phone and Messages)... but, you should always close them properly - especially the browser... If we leave on a web page, it will not consume only additional resources, but the power of the battery as well.

  (4) do not have apps installed that you never use. They are just being installed... AppMemory that retrieve for other purposes by removing the apps that you don't use.

  Good luck!

• Smartphones blackBerry download problems

  Hi, my bold 9700 seems not to download anything on the EDGE. Everything works fine on 3G, but as soon as he spends on BOARD anything downloads and the Blackberry messenger is unable to deliver or receive messages. If I move to a 3G reception area they have all been through. Y at - it a setting I need to change?

  Thank you

  Alvin

  Thank you very much. I got it working by cutting the data services, making a difficult start, then moving of data power services. Thanks a lot for all your trouble. Hope it helps someone else in the future.

• BlackBerry Smartphones BlackBerry Enterprise Server has failed

  Hello

  my BlackBerry has returne just technical assistance, but I can not configure the E-mail again.

  He said that BlackBerry Enterprise server has not responded.

  What should I do?

  Thank you!

  Fixed! It was enough to do a master reset.

  Security options, security settings, wipe.

  Thank you!

• JAD of Smartphones blackBerry downloads

  When you try to download a jad file, I get a "download of faid' every time." Any ideas?

  What is happening because this .jad version is not supported by your device.

• Smartphones blackBerry downloaded my App is not found!

  I paid for and downloaded Angry Farm earlier this evening.
  Any download, my phone froze and I removed the battery to force a restart.
  I got from the purchase, but the application does not appear on my device or in the section MyWorld AppWorld! I don't want to pay for the app, but I don't know what else to do!

  Hi and welcome to the Forums!

  I suggest that you clear the cache of the AppWorld application:

  1. open the App World

  2. go to my world

  3. for the BB keyboard-oriented - hold down the ALT key and press on, in the sequence R, then S, then T

  3. for Storm/Pearl - hold the num-lock (! 123 button) so that it hangs and then press on, in the sequence 3, then 4, then)

  4. If your BB locks after issuing clear cache, do a battery pull reboot

  5. return to the AppWorld. Connect to MyWorld (if there is one) and try again.

  I hope it'll work for you! Good luck and let us know!

• 9330 Smartphone blackBerry download loss 6OS

  I am new to the forum and that you have not found this problem in my research.

  I downloaded the new OS 6 and when I did, I lost my favorite wallpaper (sunflower).  I don't have (because I don't know how) was deleted and the previous operating system my sunflowers have to float somewhere w / in my BB.  Thank you very much for your help!

  You are welcome. But, you are not limited to the images pre-loaded.

  • http://www.Google.com/images?hl=en&source=imghp&BIW=1920&BiH=804&q=sunflowers&GBV=2&AQ=f&AQI=G10&aql...

  You can certainly use any image as desktop wallpaper. Simply take your BB (receive by e-mail, transfer via USB, etc.), then select it as your wallpaper.

  Good luck!

• Smartphones blackBerry Device Manager update failed

  Hello

  I use a BOLD 9900. lately, BB DEVICE MGR has not detected the 'disconnected' phone, so I installed an update reported by MGR of DEVICE.  the updated bundle 2108 v7.1 2807 bundle v7.1 update. during the sequence of steps displayed on the screen (SAVE; INSTALL; RESET; RESTORATION), the process has stalled to restart the COMPUTER, reports from CONNECTION to the DEVICE (this may take a few minutes). the phone is turned off and nothing has changed in 1 hour approximately. What should I do?

  I accepted the loss of data and has decided to re - install the operating system on the phone. It turned out that the backup files created during the initial upgrade has been restored successfully once I got an operating system on the phone again. phone and software preconfigured desktop are same version (v7.1 bundle 2807).

• How to download music content of the smartphone BlackBerry 8530 for Windows Media Player?

  Connect the Blackberry Curve 8530 to USB connection default to the Windows Vista system to Windows Media Player-device Set Up to Blackberry8530.  Choose to synchronize give 2 options in manage files on existing device.  Leave or delete existing files on the device and sync to the space available.  Choose to click 'next' only will configure sync.  How to download or transfer the contents of the music of smartphone BlackBerry 8530 for Windows Media Player?  Content music on BlackBerry has been added to the same player before being wiped and reprogrammed.

  Hi Timothy,.

  You can use the software provided by the camera to transfer music from your device to the computer. You can consult the documentation provided with the device.

  Windows Media Player is used to copy music, videos and pictures of the Player library to a portable device, such as a compatible MP3 player. See the link below

  Set-up-a-device-to-sync-in-Windows-Media-Player

  http://Windows.Microsoft.com/en-us/Windows-Vista/set-up-a-device-to-sync-in-Windows-Media-Player

  You can know

  Add-items-to-the-Windows-Media-Player-library

  http://Windows.Microsoft.com/en-us/Windows-Vista/add-items-to-the-Windows-Media-Player-library

• BlackBerry Smartphones Blackberry 9330 misfortunes red light :(

  Hello

  I have a 9330 who is having a few problems this morning. I ran a software update to this topic last night and after that he went to restart, it no longer works. My phone is double my staff and my work cell, so I desperately need! I saw another thread to a kind of cloth for her but I did not know if it works for me, and also I need to redownload OS.

  Any help in this matter would be greatly appreciated!

  Thank you!

  Hello and welcome to the community!

  Unfortunately, "it no longer works" gives us nothing to do, so we must guess. A description of exactly what happens when you make a suitable battery pop reboot would be much more useful.

  However, to reload your operating system...

  At the top of each forum device, there should be some 'sticky' threads dealing with the level of the OS available for each model. Please use those as a reference as you go along.

  From a PC, you can install any compatible OS package (for example, for your BB model exact number) of a BB via this procedure:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...

  Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC. You can even use a different OS package carriers simply insert, between steps 1 and 2, the deletion, on your PC, a file named PROVIDER. XML. remember that you remove from your PC, no matter what other packages devices OS BB as having more than one installed on the PC can cause conflicts with this procedure.

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Those who fail, you can try using BBSAK (bbsak.org) utility, which can often retrieve a bricked BB.

  Good luck and let us know!