9330 Smartphone blackBerry download loss 6OS

I am new to the forum and that you have not found this problem in my research.

I downloaded the new OS 6 and when I did, I lost my favorite wallpaper (sunflower).  I don't have (because I don't know how) was deleted and the previous operating system my sunflowers have to float somewhere w / in my BB.  Thank you very much for your help!

You are welcome. But, you are not limited to the images pre-loaded.

You can certainly use any image as desktop wallpaper. Simply take your BB (receive by e-mail, transfer via USB, etc.), then select it as your wallpaper.

Good luck!

Tags: BlackBerry Smartphones

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    Hello and welcome to the community!

    I recommend that you try to start safe mode:

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    It will take several attempts to get the combination of keys ESC (press/release/hold) OK, so be patient. When properly in Safe Mode, see what happens.

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    Hello and welcome to the community!

    The easiest way is, on a PC (you can not do on MAC):

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    2) uninstall all the BB OS packages from your PC,

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    5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

    • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
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    If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

    • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

    Good luck and let us know!

  • BlackBerry Smartphones BlackBerry 9900 sending does not BBM Z10 and Q10

    Most of my colleagues use Q10 BB or BB Z10 and I have BB bold 9900, but I can't send them BBM I can receive their BBM. Help, please!

    Hello

    Thanks for the confirmation!

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    KB34245 : A checkbox, and then a red x appears when a BlackBerry smartphone running BlackBerry Device Software 5.0 or BlackBerry 6 to 7 sends a message to a smartphone BlackBerry 10 via BlackBerry Messenger 7.0.1.23

     

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    KB10040 : How to view or delete the application installed on a blackberry smartphone

     

    Deleted once perform a battery pull reboot by removing the battery while your device is turned on, wait a min. and then reinsert this return.

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