Smartphones blackBerry eception exception: Applicationregistry.waitFor (0x7c802477365c3985) timeout

Hello

For the last three months, I have a problem with my blackberry.

Nothing works anymore. No music, send TEXT messages or even something simple like a call. My Blackberry keeps giving me the following error message: eception exception: Applicationregistry.waitFor (0x7c802477365c3985) timeout.

I found a sollution on forum but its only for PC (http://supportforums.blackberry.com/t5/BlackBerry-Storm/Multiple-Error-Messages-phone-won-t-work/td-... but I was wondering if there is a sollution to this problem on a Macbook Pro.)

Thanks in advance,

Paul

Hi PaulNodin

Welcome to the BlackBerry Support Community Forums

To resolve your issue with this error, please complete a clean reload of your device software, but before you back up your device. Follow this Knowledge Base:

 KB19915 : how to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software for mac application software.

 

So please try it and let us know of your progress.

Prince

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If problem resolves mark message (s) as a 'Solution', so that others can use.

Tags: BlackBerry Smartphones

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    Click 'Like' If you want to thank someone.

    If problem resolves mark message (s) as a 'Solution', so that others can use.

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