BlackBerry Smartphones untrapped exception: ApplicationRegistry.waitFor (0x7c802477365c3985) timeout

Hello everyone,

last weekend I am facing a problem with my BB Curve 8520. I don't know what caused it, but I remember it all started when I turned on the phone after getting out of the metro station because my WhatsApp did not work. (In fact WhatsApp and Leo app dictionary never work after I get out of the place where there is no network, so I have to turn off the phone, remove the battery and turn it on again).

So, this time when I turned on the phone once again, he started to give me the message "index eception exception 4 > = 4" and subsequently this msg appeared "Eception exception: ApplicationRegistry.waitFor (0x7c802477365c3985) timeout ' and I could not send msg via Whatsapp. I said, that it could occur a problem I did once again.  The messages kept appearing and at one point it freezes and couldn't do nothing.

The next day, I realized that I could not call or receive a. I could not access even the call log but I could receive normal SMS.

The situation remains the same crate now: I receive the message "Eception exception: ApplicationRegistry.waitFor (0x7c802477365c3985) timeout ', I cannot make or receive calls, cannot access the call register, WhatsApp works sometimes ok, sometimes I can not receive or send a msg but I can receive SMS messages.

I tried the safe mode and also to restart while it is, but nothing changes. Once I deleted WhatsApp but the msg kept appearing.

My opinion is that the problem is WhatsApp but I couldn't find in the log of events (Information) (with alt + lglg). I would really appreciate f someone could give me some advice what to do.

Thank you in advance!

Kind regards
MI

Hi Miluth,

Welcome,

When this error message appear application for resettlement of Memo Pad and task solves the problem, take a look at this Article's KB KB25846. See if it solves your problem otherwise, please connect your device to the Blackberry Desktop software and perform a full backup of your device, after it backup your device OS here is how to perform a clean for windows KB11320 reload.

Try it and tell us.

Good luck

Prince

Click 'Like' If you want to thank someone.

If problem resolves mark message (s) as a 'Solution', so that others can use.

Tags: BlackBerry Smartphones

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    Hi PaulNodin

    Welcome to the BlackBerry Support Community Forums

    To resolve your issue with this error, please complete a clean reload of your device software, but before you back up your device. Follow this Knowledge Base:

     KB19915 : how to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software for mac application software.

     

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    Prince

    ____________________________________________________________________________

    Click 'Like' If you want to thank someone.

    If problem resolves mark message (s) as a 'Solution', so that others can use.

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    Hi charles686

    Welcome to the Forums of the BlackBerry Support

    If your device has a stoppage of work due to this error, so I prefer to reload/Update your device OS itself, if possible to make a backup of the device using BlackBerry Desktop Software and then refer to this Knowledge Base:

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    3. If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
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    The toughest possible causes are a bad application behave. To find it, there are two options. Is to see if you can read the log file:

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    Hello! Welcome to the forums.

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    ___________________________________
    Click 'Like' If you want to thank someone. If the problem is resolved to accept it as a 'Solution', so that others can use it.

  • BlackBerry Smartphones untrapped exception: application net_rim_bb_addressbook_app (311) is unresponsive. process is completed

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  • BlackBerry Smartphones Eception Exception: (all applications) does not. the process is completed.

    Hello

    I have a lot of problems with my bb, but normally correct them easily, by battery traction or software update, this time I can't do.

    Some info on my phone if this can help.

    Company: o2

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    Hi aamirahmad

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    KB11320 - how to perform a clean reload of the BlackBerry Device Software using BlackBerry Desktop M...

    Thank you

  • BlackBerry Smartphones Eception Exception: java.lang.NullPointerException

    Hello

    My BB 8220 flip has always had battery problems. Lately the battery dies after only 8 hours in standby mode. The last time he died was two days ago, and after four hours of charging it finally turned back on - only to have the error "untrapped Exception: java.lang.NullPointerException' on-screen display.»  I noticed that now, the call log does not work for incoming, outgoing and missed calls.  The SMS also mysteriously disappeared, so I am not able to send and receive texts.  My address book is still intact.  I did not so I don't have all the additional applications on the phone, just that it came with a data plan.  I tried to restart (remove battery) several times, but the error has not set itself.

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    Hi and welcome to the Forums!

    Given your description, I would recommend a reload of the OS or upgrade. From a PC, you can install any bundle of BONES to a BB via this procedure:

    Note that although written for "reload", it can be used to upgrade, downgrade, or recharge - it depends on the OS package you download and install on your PC. You can even use a different OS package carriers simply insert, between steps 1 and 2, the deletion, on your PC, a file named PROVIDER. XML. remember that you remove from your PC, no matter what other packages devices OS BB as having more than one installed on the PC can cause conflicts with this procedure.

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