Smartphones blackBerry "purchase not found".

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• Smartphones blackBerry "purchase not found" when you try to buy an app?

  Hello everyone, I'm new to this so please, take it easy on me

  I tried to purchase IM + yesterday at my husband's blackberry tour. It is currently deployed with the military, so I'm taking care of her phone. I had already downloaded the free trial version and decided to buy it. I scoured all messages from paypal, received confirmation emails (starting from paypal and bb app world), the app seemed to be for download on the phone so much and then red text appeared under it and read "purchase not found". I checked today our bank online statement and the 39.99 has been deducted. I contacted the manufacturers of IM + and received no response. I did not receive a license number, nothing. So... what should I do? Also when I tried to contact support, he kept saying my PIN was invalid...? I put exactly what was shown in options-> State. Thank you guys so much.

  • Your carrier - Verizon
  • Your BlackBerry - Tower model
  • Your BlackBerry OS (can be found in Options-> on) - v4.7.1.40
  • Version of App World (can be found by going to Options-> Advanced-> Applications)-1.1.0.19
  • If you have BIS or BES (personal use or business use) - I have no idea what it is. It's a personal phone.

  I thought about it! I went into the app and tried to buy it again because the purchase option reappeared as if by magic. When I came home to the login screen of paypal that he told me that I had already bought this app and return to my world and select the log in option. I did, put in my paypal information and he said that all applications have been reconciled. Well buying option was always playing on the IM + and no license. so, I deleted, rebooted my phone and when I went to reinstall it, voila! He had the license number & the app installed & registered beautifully. Thanks a lot for your help!

• BlackBerry smartphones, I have not found 'Option advanced browser on OS 6'

  I have a 9300 running OS 6 Flatform 6.6.0.124 App worm. 6.0.0.448

  My device always puts 3G when I use the browser, which cost me money! Before with OS 6, I was able to use only WiFi with the internet browser,

  I already tried to go in the 'Options' menu in the browser menu, and there is no option to change hotspot browser. I know that on BB OS 5 there was an option for them move from WAP, BIS, etc. and WiFi.

  Thanks in advance guys, hope you can help, do not hesitate to ask more questions for me it should help by giving me an answer...

  NB. I have not found 'Advanced browser on OS 6 Option'

  In OS6, there is no "Advanced > browser" options as you remember correctly in OS5, it isn't here.

  IF the WiFi is enabled, there will always be precedent for data. If your to move to 3G, is the gray of course for the WiFi symbol or what it the WiFi symbol do?

• Smartphones Wireles blackBerry sync not found in the options for one of the modules 'synchronized '.

  When syncing, I get a message that my calendar Outlook cannot be synchronized because wireless is turned on.  Help said me.

  On your BlackBerry® device, in the calendar, Contacts application, tasks of application or Notepad application, press the Menu key > Options.
  If necessary, click a calendar or contact list.
  Change the field in no. wireless sync or uncheck the wireless sync.
  Press Menu > save.

  the problem is that when I go in the Options there is no field 'wireless synchronization '.  Everything I find is the calendar view, by calling rooms and Date & time. The two accounts, my gmail one & the blackberry.net acount are also displayed.

  What am I doing wrong or I am barking the wrong tree?

  Ken

  OK, I am currently perplexed.  I ask that your son be moved to the Commission from the BlackBerry Desktop Software and maybe someone else can help more.

• New smartphone BlackBerry storm not no projection in 'My computer' as a disc as my old Storm was when connected via USB cable

  I got a new storm that I see in BB Desktop Manager and see it of identification number and can see the contents of the 8 MB card, but I do not see the storm in my computer as a drive, as I have for my old storm when I connect it via USB cable.

  I used to connect my old Storm and autoplay would jump to the top and I see map of the storm and the internal memory as two disks support.  Nothing shows here now...

  I checked to make sure that autoplay is always set to "always ask" when my phone is connected.  I double checked to make sure that the new storm was set ON media, NULL encryption Support, ON Media transfer, Mass storage support, Auto enable Mass Storage when logged ON, etc.

  The card is fine, I've recorded videos, photos and play music off it all the time and I can transfer items to using very slow BB Media Manager but I prefer to use the quick method when it is recognized as a drive.

  Why it used to work on the old storm, but not on this new?

  I read on some other fourms when you think you've found a new replacement Storm you get really a refurbished and for some reason that those who have a whole mass storage setting where the mode is disabled?

  Storm 9530

  v 4.7.0.148 (4.0.0.181 platform)

  Thanks in advance for any advice I can get!

  Judson

  Before I had a chance to even try your recommendation, I found a link on these forums for this file that I mentioned.  I'll be darn it worked... now my BB appears in my computer under two drives, and Media Sync works!  Problem solved!

  It won't let me put the hyperlink to the forum page but a search for ' Blackberry Media Sync could not connect to your BlackBerry smartphone.

  So who has a link to the forums on pinstack.com and you have to register with them to get the file, and then extract the RAR with Winzip file and in this file, I ran the file BB"storage"Activation with the connected BB again, which opens a DOS command prompt, you hit then any key to continue, then unplug. , wait that the BB restart, then Viola... it works again!

  Judson

• Applications for Smartphones blackBerry does not download with the bb app world

  I just got a new bb bold 9780. I get errors when I try to download apps. I've deleted and reinstalled world app bb twice, and that did not help. I am able to look for apps and click Download, then I get a series of errors:

  1. sometimes it is just about starting to download for hours/days

  2 legal, I get an error that says: this application not available for download on the bb app world (I even got this error when you try to download an update for the bb app world! lol)

  3. sometimes, I get an error message saying cannot connect to the bb app world, please check your connection

  My connection is good, as I can browse the internet without problem. There isn't any app problem individual because I have tried several apps.

  Any help is greatly appreciated!

  So, I found the solution!

  Basically it seems to be a problem in the world of bbapp. I know that I was using the right email and password I used several times to download new applications. This combination is no longer works somehow. To solve the problem simply:

  Sign up for a new world bbapp ID!

  That's all! You will need to use a new email address, so it's annoying, but it works.

  It's a very simple solution!

  The old e-mail/password combination is in no. man s land. Can't explain this part. Also, I can't explain why it didn't come with an error when I enter the password it is not working. It shows that I have registered, it just does not allow me to download anyting.

  In any case, can't complain too much because it's Aussie a simple solution.

  good luck to all!

  If you don't know how to register for a new BBappworld ID do the following:

  -Click on the bbappworld icon

  -Select the icon of my world

  -Click on the button of menu while in my world

  -Select disconnect

  -Select the icon for my new world

  -Scroll down to create a BlackBerry ID.

  That's all!

• BlackBerry Smartphones Blackberry does not

  Someone out there please help - my blackberry curve shows something I've ever seen in the past, that it is a blank white page with the message in small black text saying "App Error 523" and below the word Reset

  The cause of the problem is the BlackBerry smartphone has a problem related to Machine Java virtual (JVM) application and cannot continue to run.

  To solve the problem of reading the article below-

  • KB24395 "Error 523", "App Error 523", or "JVM 523" is displayed on the BlackBerry smartphone

• Curve Smartphones blackBerry will not let me answer the emails...

  I recently had to do a restore to my bb... curve since then it won't let me reply to e-mails. the option does not appear again... I'm not on a bes server and do not know what to do. This blackberry is my office... its how I work and work every day. Someone please help!

  Hi Kgalloway103,
  Welcome to the community!
  Please confirm, you have destroyed your device. If you did, then you need to reactivate your account.
  You can try a battery pull while the device is powered and insert the battery after a min.
  Thank you.. !!

• BlackBerry Smartphones Blackberry does not connect to the blackberry World Server

  Hello

  I have a BB9780. I got it as a set of second hand.

  My service provider is Vodacom SA and I propose a package of BIS with them, they confirm that my package of their side has no problem.

  I tried all the tips I've read on this Forum and still nothing helps.

  I enter the BB app world and it tells me that 'Blackberry cannot connect to the blackberry world server.

  Again this is not the side of my carrier form since they confirm that my package is open and usable.

  I can get Temp to the BB app world via WiFi but lose the connection, and this isn't my WiFi as my laptop is still online when I am offline

  Help, please

  Ok. Do not worry about the BES... This is Blackberry Enterprise Service and only for use by businesses. The setting we use is BIS... Blackberry Internet services. Unfortunately many networks will tell users that their BIS is connected when they did not. My advice is to ring the network, tell them where you looked, in the State. She shows very clearly your BIS is not connected and ask them to connect

• Shift to Smartphones blackBerry BBM (not received)

  Hello everyone,

  I hope you can help me cause I am facing a very annoying problem on my blackberry.

  I have a curve 8520, quite old, but perfectly functioning and I never had any problems.

  In any case, I updated the new BBM version, and what is happening is that a contact (alone, I have long chat sessions with)... he does not deliver some messages. It happens in two ways: the sender always sees all messages such as pronounced, but on the other side some of these messages do not at all, and some arrive with delay.
  Basically, it is impossible and very boring conversations. I have never exerienced such a thing before, not a minimal lag or absolutely this "deliverance not deliver."

  PS: I rebooted several times my bb, I also put the option "group indirect messages. nothing has changed.

  Any help would be much appreciated.

  Thank you

  BBM 6.2.0.51 will be released very soon to the public, this update should fix (hopefully) of your question

• BlackBerry Smartphones BlackBerry does not connect

  Hello. I have a BlackBerry 8520 I try to use with the Touch & Go-system Toyota. My problem is: whenever I take the key, and the connection is complete, the connection cannot be established automatically when I start the car. It must be done manually. This should not not to be necessary. According to Toyota, the BlackBerry 8520 tank should work with Touch & go I tried to connect to the system with other phones and it worked without any problem. I would not lose my BlackBerry for this reason, and maybe it's just one little problem... BlackBerry 8520 v5.0.0.681 (Platform 5.2.0.67) Micro Edition Bluetooth worm. 1.1 used to Denmark thanks in advance and best regards Claus

  Problem solved.
  I missed a check mark!

• BlackBerry Smartphones Blackberry Apps not connected

  Hello

  I need help with my Blackberry Curve 9320

  I have the phone connected via my Wi - Fi connection at home, but when I try to use the Balckberry Apps button I get a message that I'm not connected

  When I go in the settings I am connected to my Wi - FI and I can browse the internet with the browser button

  On connection management screen, when I click on the status of Services.
  The status of the BlackBerry Internet Service?
  not connected

  On Facebook and other applications, that these applications do not work, it indicates a data connection is necessary, but I am connected via wi - fi
  don't know why he repeated to me that I need a connection

  Any advice would be greatly appreciated

  Thanks in advence

  Emily

  Hi lucyisme898

  Welcome to the Forums of the BlackBerry Support

  What application you're trying on wifi.

  Most of the BlackBerry Applications to a specific BlackBerry data Plan / BIS of our carrier, did you on your account.

• BlackBerry Smartphones BlackBerry does not recognize the headset/Bluetooth headset

  I am posting this as a new message. I had earlier posted it as one 'response' to another post with a similar problem. I hope that it is acceptable (new Member of the Forum).

  My 8700 c won't recognize a headphone SoundPort Flex. The helmet worked perfectly until three days ago. My 8700 transfer calls to the headset correctly. The led at the upper right of the device will begin to blink blue. The screen of the device would show "call forwarding - busy," I would like to hear a "beep" in the headset, press the main button in the headset and I'd hear the person calling in the atrium. Same result if I put out the call. All of a sudden stopped the transfer process. I thought that I may have made a change by mistake in the Options but have not been able to figure out what I could have done wrong.

  My first thought was that it might be the helmet. I tried a headphone SoundPort Flex new, different and still no connection between the BB and headset.

  I followed the implementation of manual of BB. Here is what the screen shows when I implemented: "searching for devices. Search SoundPort Flex. Guest of the screen "enter the password for SoundPort Flex". I entered the password and click on the wheel. Hear "beep" in the headphones! Display shows "Devices paired like SoundPort Flex." Entry "Connect" screen displays "Waiting for SoundPort Flex." (The screen never changes and displays "Waiting... ("indefinitely.)

  By the end the other user in a similar message, under Options, my 8700 watch 'Discoverable' as selected.

  Bluetooth is turned "on".

  Under "Device properties", I selected "approved."

  The 8700 c (online) user manual reads: "Set if the paired Bluetooth compatible device can connect with your BlackBerry® device without asking confirmation." I don't find that Option on my device. Is the problem that the BB is ready to connect somehow manually?

  One last thing: within the "Bluetooh activated/paired devices/SoundPort Flex / properties of the device"-when I click on the knob to display "Device properties", I see that these items: name of the device (SoundPort Flex), trust (Yes), encryption (Enabled) control Echo (automatic). Below "automatic" on the screen is a horizontal line and below who are 'Services '. It is not accessible. But it lists 'Hands-free device' (twice) and then "helmet" (twice). None of these elements can scroll.

  I guess ill-informed, I accidentally turned on or off another Option that overcomes the connection between the BB and the headphones. Or maybe a software problem?

  Note: I just tried the whole process over again: removed the headphone SoundPort, disabled the Bluetooth then he allowed. I see the device right now, the corresponding LED flashes blue, the display shows "Waiting for Flex SoundPort, ' Flex SoundPort light flashes blue and, in the window"Bluetooth", active the" paired devices/SoundPort Flex shows BlackBerry as it is connected to the headset. " However, I've heard the "beep" as on the previous attempt to connect. And for control of voice mail, the phone works fine but still no transfer to the headset.

  Any suggestions are appreciated. Thank you. Bret

  
  

• Smartphones blackBerry phone not recognized DS 4.5

  I have a 8800 world edition series phone.  I did a clean install the new Desktop Software 4.5 (of 4.2 which doesn't work anymore), however the software sees the phone for a moment and then disconnects.  I reinstalled the USB drivers updated, other controllers software I thought that he maybe blocked I have a recorder of the word that he has stopped working since I installed it, uninstalled.  I have reset the BB without success.

  It's very frustrating and I would like to know what I can do to make the software as my phone again! I use XP SP3 on an area and installed the desktop software as the Internet, not the /redirector of server account option because we run a BB server as I am the only person who has a BB.

  Thanks for your suggestions!

  Make sure that your USB cable is connected to one of the main rear USB ports of the PC. A USB hub, or USB Monitor port not a USB port on the front of the PC.

  You could do an uninstall of DM 4.5 (on your PC > start > Control Panel > Add/Remove Programs)

  Download Desktop Manager here:
  https://www.BlackBerry.com/downloads/entry.do?code=A8BAA56554F96369AB93E4F3BB068C22

• Smartphones blackBerry BIS not connected?

  Hey

  So I'm confused... My BIS does not at all... If I change the settings to 2G my BBM come out and my internet works but its eating my airtime.

  My BIS is part of my cell phone contract and it is paid BY debit order is not my bis is exhausted?

  How can I fiiix?

  You try to get the 3G service? What do you normally get?

  Perform a simple reboot on the BlackBerry this way: with smart BlackBerry poweredphone, remove the battery for a minute and then reinsert the battery to restart. A reboot in this manner is prescribed for most defects and errors of operating system, and you will lose any data on the device doing so.

  See if it works now.