Smartphones from blackBerry 8350i direct connection settings

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• Smartphones from blackBerry Desktop Manager "Connection" infinitely...

  Hello everyone,

  I've been a BB user for a while through my place of work, and so when it came time to own a personal device I naturally gravitate to Blackberry. Now, I own a 9870 and can say that it is a smooth device and not had any problems with any of the configuration of the device itself.

  My problems began when I installed the Desktop Manager on my PC at home. I have the latest version of the Office Manager v6.0.2 B45 and installed. Next I went to connect my device (selection only, load the information says the correct setting for the Desktop Manager but I also tried other Media Sync and USB Mode), which BB device detected correctly, after pilots themselves management and could see the number of PINS and a time of 'Connected' count to.

  Desktop Manager launches, without error, and displays the green USB icon beside the name of the device. In the lower right corner of the software, it says "Connection" with a rotation of wheel environmental activities, although slowly. It remains in this State indefinitely. (At the end of my ordeal I left all night and woke up to 5 hours later to find in the same State with Device Manager the show after having been logged all the time)

  I tried to reinstall the desktop software, reboot, do battery pull, disable the power management for the USB port (a port directly on the PC, not a hub) and try other ports on the PC, running for Desktop software compatibility mode, forcing 'run as administrator '. I have probably forgotten some of the things I've tried that as I spent many hours of grinding.

  I KNOW that the device is functional, as is the cable I have to connect it to my work laptop and it works perfectly as works my Blackberry. I'm hoping that I have missed a few minor details or overlooked some obvious parameters like "good mode on" I can't think just not what else could be the problem.

  I throw myself on your mercy that I don't know what else to try to solve this problem. Any help would be appreciated!

  For the sake of reference, my PC specs are:

  Windows 7 64-bit, home

  4 GB OF DDR3 MEMORY

  Intel I7 860

  (Lots of free disk space)

  I don't know if I did something wrong to post my topic and so it has been neglected or if there is simply not one that has experienced this problem. I know that their must be some people who use Bluetooth to synchronize their devices, and help on that would have been great.

  For the sake of posterity, I bought an ASUS BT211 adapter and installed using drivers from the chipset manufacturer (Atheros) so that Windows can use it's native stack of BT and be detected by Device Manager.  I was able to pair it using this method and the management office IMMEDIATELY detected the connection and allowed me to sync and backup the device.

  On a whim, I connected the USB cable I had so much trouble with and noted with a certain degree of exaltation that he detected and connected almost instantly. I've disconnected BT and can now connect and sync with USB with no problems whatsoever.

  I don't know what the specific problem was, but there is clearly something in the initialization process, which did not work well USB which has not been met through BT, and now that it's at this point, is no longer hangs it past.

  I hope that this information will be useful to some tortured soul who comes through it, or maybe some staff of the QA of RIM, as I was able to benefit from other experiences.

  Good luck!

• Problem of Smartphones from blackBerry Desktop Manager connection

  I was sync my phone with outlook since I got this phone (8830) about a year and have never had this problem, I connect my phone to the USB port and open Desktop Manager, it says "disconnected, I checked the ports and it is connected, I also deleted and reinstalled the Desktop Manager, but still have the same problem, advice?

  Take a look at this article from RIM:

  http://www.BlackBerry.com/BTSC/KB10144

  Furthermore, if you need to add information to a thread that you have started, I suggest open the thread and clicking on 'Options' in the top right of the post.  You will then have the option to add to your message without having to start a second thread.

  Let us know if this article helps you.

• Smartphones from blackBerry Bold9700 e-mail settings

  Hi all

  I need to know if the (Blackberry 9700) phone will download previous (old) e-mail when you set up a Yahoo mailbox, either manually or through the Blackberry ID or it will begin to receive messages from the moment where the account has been set up?

  I know Yahoo is not an Exchange mailbox so it shouldn't get old messages, right?

  As much I know Blackberry ID saves only the mailbox, not the emails content settings, right?

  Thank you!

  Hello and welcome to the community!

  Your assumptions are almost correct.

  By default, BBs start to receive only nine points from the time of the integration of this email account for the BB... old items that are in the mailbox of the server are not translated to the BB. This in fact is true also for BES... Although there are a few tricks that can be done with BES (pre-population of) who can bring a few old items email a BB, but not all (unless "all the" elements within the period of pre-population of). But for your Yahoo, old items will not be brought to your BB.

  As a further clarification, your BB ID technically does not maintain anything on your email configurations. Instead, it maintains a link with your BIS account, that is which contains your email credentials. But you're right in that BIS maintains that your e-mail settings, but not the contents of the mailbox.

  Good luck!

• Error of Smartphones from blackBerry Facebook Messenger connection

  Hi, I'm French, I bought a Blackberry Curve 8520 in last December, and it was several times the application Facebook Messenger shows me "connection error", other times it was enough to supprimmer application and re - install, but then, despite my three attempts, the problem persists. I even try a hard reset without good appearance. Thank you very much for your future answers

  Foloy this version of facebook messenger fails probleama think the best app is installed this version, that is if it works 100% if you have this installed version reconmiendo, that you do not upgrade to the latest version.

  Facebook Messenger works correctly with the version 1.1.218 OTA.
  Perform the following steps:
  -Go to Options > device > application management > Facebook Messenger
  -Remove Facebook Messenger
  -Restart the dispositvo
  -Download Facebook Messenger v1.1.218
  DOWNLOAD FACEBOOK MESSENGER v1.1.218

  http://m.Facebook.com/Messenger/app/fbmessenger.jad

  Kind regards...

  Bravo * don't forget to give to you and these people who help advise on your questions, as well the answer type *.

  @ gutijose14

• Smartphones from blackBerry app World connection

  Help I have a new BB bold 9900 and whenever I try and put in place and go to app world it always tells me "BalckBerry App World struggled to connect to the Blackberry app world of broadcasting. "Check your network connections, and then try again" WTH does that mean? the world of the app is down? What is my 9900 connections?

  HELP PLZ

  THX

  Hello and welcome to the community!

  There are several KBs that discuss error... as such, I recommend to look for KBs public for one that fits your situation:

  • http://BTSC.webapps.BlackBerry.com/BTSC/microsites/microsite.do

  There are also several existing threads on this site, which discuss exact error... your opinion of those who may prove useful, and a search of this website, by using the error message, error code or symptom, should reveal all the existing threads that are applicable to you.

  Good luck and let us know!

• Smartphones from blackBerry 8350i eception exception java.lang.NullPointerException after hard reset

  basic information:

  8350i

  v4.6.1.204 (Platform 3.0.0.73)

  Desktop Manager 4.7

  everything is good except that I was using two batteries, one in the phone and the other in a charger. When the battery is almost empty I swap with one charge naturally causing a hard reset.

  This procedure worked well for at least a week or two, until last month when I swapped batteries - after the hard reset, I had

  Eception exception: java.lang.NullPointerException

  I could make calls, but all other software were corrupted... practically nothing else worked... missing icons etc.

  tried all kinds of solutions, but the only thing that fixed it was a full-on device software erase/recharging, then a restore of data since the previous backup. at the time, I thought it was just something random and was happy to learn how to do a full charge of the software.

  then yesterday it happened again (even once, at the end of the security check immediately after the hard reset). now I'm afraid to swap batteries because it seems that every time I have hard reset it recharge a 10% chance (I guess) of corruption of software and a complete takes considerable time.

  If anyone else has noticed this? does anyone have a solution?

  can I change batteries without a hard reset; i.e. Exchange while that connected to the power supply? I have not tried this yet for fear of harming my BB.

  any help is appreciated,

  John d.

  15 seconds is too short period of time.

  It took at least a minute before returning the battery.

  Error you reported is related to badly written in device memory operating data.

  In most cases, helps to battery pull. But you must wait at least one minute before you put the battery on the device.

  When you do battery pull make sure that this device is not connected to any external device or the wall charger.

  In the event of battery pull does not help, I recommend to consider wiping the device memory.

• Smartphones from blackBerry Desktop Manager "disconnected" and I cannot get rid of the error message

  I just bought a Blackberry Curve 8530, running v5 software, my computer is Windows 7. I installed the 501_b073_multilanguage software that I downloaded from the site Web of Blackberry. When I run the Desktop Manager I get this message: "Before you start, check that your current BlackBerry device is connected to your computer." Troubleshooting functions I've seen on this forum: many tips (ones I've tried is below). One in particular, that I can't do is "Office Manager shows"off". ".
  -Make sure that the user has entered in the Desktop Manager and select options > connection settings > detect. »

  ... because I can't get rid of the error message dialoge box, and I can't click on the menu options in the BB Desktop Manager.

  I tried the following:

  • uninstalled and reinstalled twice - 2nd uninstall was a "hard" uninstall where I deleted the registry files by hand
  • installs the cable to the USB port at the back (after having tried both ports at the front) of the computer
  • rebooted the computer several times
  • hard starts the phone by removing the battery
  • plugged in, removed and replugged in the phone.

  Also:

  • The phone is properly install when I plug it in, but the software still does not seem to see it.
  • In Device Manager, the BlackBerry appears under portable devices. Double clicking on it gives me the message "this device is working properly." of reassurring.
  • The Com1 port is working properly, according to Device Manager.
  • A double-click on the icon of the Device Manager to get the properties indicates that the Com1 port is "disconnected" - when I try to set it up, it appears just back to the disconnected state.

  If someone has an idea or something that I have not tried, I'd be happy of course!

  Thank you!

  K

  

  

  Good, people, after a phone call from 3 1/2 hour with a (very patient) phone support person to Blackberry, here's what I learned.

  You can check your drivers USB in this way:

  1. Plug your phone into your USB key. Assuming that your Blackberry is "seen" by your computer...
  2. Go into the Device Manager on your computer (Panel)
  3. Expand the Universal Serial Bus controllers at the bottom of the list item
  4. Right-click on the BlackBerry smartphone, and then select Properties
  5. Click on the driver tab
  6. Click the driver Details button
  7. You should see a driver. I saw two. The one like the BlackBerry is the RimUsb one.

  So here's what NOT to do: we threw any driver who has been the "extra". This actually made using my mouse and keyboard cannot, because they are USB and my poor husband has sent in the basement to find a million-year-old keyboard (and mouse) with the old fashioned type of connectors (PS2). Bleh. Don't, don't.

  Here's what I did that worked (not saything this will work for you - it changes the registry to a backup system with this backup and restore if you are nervous about this kind of thing):

  1. On the start menu, choose run and type regedit into the registry editor.
  2. Follow this path to the file: HKEY_LOCAL_MACHINE, SYSTEM, CurrentControlSet, Control, computer, class
  3. Click: {36FCE60-C465-11CF-8056-4445535400000}
  4. If there is an article called law "UpperFilters", delete it. (See photos)

  Hope this helps someone.

  Karin

  First photo: Watch 'before '.

  

  Second picture: displays the full path of the file and 'after '.

  

• Smartphones from blackBerry Torch 9810 Software Update Lock-up

  This 9810 was to make a wireless software update and got 19 percent of the total backup (Social Feeds) when it locked in place - it was left running overnight without change. The telephone switching market he returned to the same point. removing and replacing the battery automatically starts the process of update again, until he gets to 19% and crashes again. Switch on the screen when you press ALT and shift.

  Oh no... now you have a more catastrophic problem... 507 means that everything is gone from your BB - the operating system, applications, data. First we need to get the features of your BB, and then you need to restore from your most recent backup.

  The easiest way is, on a PC (you can not do on MAC):

  (1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below. (not applicable in your situation, since you can't take one now)

  2) uninstall all the BB OS packages from your PC,

  (3) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/software/desktop.html

  (4) download and install on your computer, the BB OS package you want:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp
  • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

  5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

  6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...
  • Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC.

  If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

  You must also use these tricks, but please substitute 6a or 6b above if all load allows you to use a Web site:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• LANGUAGE of ENTRY of Smartphones from blackBerry to CHANGE

  Hi all

  I need to change the input from my bb to English language to French.

  I found where the do in the options...

  The problem is that when I get on the default English language entry screen / GB), when I click it, there is only English (United States). No other proposed.

  This bb has been offered to me by my former employer, maybe this can help you understand the origin of the problem.

  I have lloked on the site of bb to find answers, but without success sofar.

  Could you please help me find how to add a French in the other available Mo?

  Thanks in advance! :-)

  You would need to install an OS of a carrier that would include normally languages French or European.  Here are some instructions:

  1. start by searching for your operator and the system operating file that you want to use. I would like to use check European carriers (any carrier will work as long as the OS is for your type of device).  It is easier if you install the same version number you already have, you will be able to just install that language and not the rest of the operating system, but if you're updating to a newer version which is OK for... just takes a few extra minutes.  Make sure that the operating system download you shows as "multilingual".

  http://NA.BlackBerry.com/eng/support/downloads/download_sites.jsp

  2. it's not bad to do a manual of your device first, backup using the Desktop Manager > backup. Close at the end Office Manager and disconnect it from BlackBerry. You can get the BlackBerry Desktop Software here http://us.blackberry.com/apps-software/desktop/

  3. download the OS from step 1 of the file on the PC then install on the PC by running (double click) the downloaded file.

  4. go into c:\program files Research in motion\apploader and delete the file named "vendor.xml." Also, check the following locations for the vendor.xml file and delete all instances of the file:

  On Windows Vista/7, go to C:\Users\YOUR_USER\AppData\Roaming\Research in XML Motion\BlackBerry\Loader (where 'YOUR_USER' is your user name)

  On Windows XP, go to C:\Documents and Settings\YOUR_USER\Application is In Motion\BlackBerry\Loader XML (where 'YOUR_USER' is your user name)

  5. connect the BlackBerry and double-click on "Loader.exe." It is located in c:\program files\common research in motion\apploader

  Pay attention to languages that are being installed and make sure you inlcude what you want.

• Smartphones from blackBerry Bold 9900 frozen while trying to upgrade

  Hello, I tried to upgrade the software on my 9900.  Have downloaded well.  Once he started to install, the 9900 has frozen 3% backup social RSS.  It has been like that for hours.  I have no use of my phone.  Any suggestions on how to unlock it... What would have caused this... How to solve?  Thank you!

  Bob

  Sometimes just wait it will allow the end of the process.  If it is too long and you lose patience, you can do the following:

  There are methods of recovery for you to try:

  One:

  • Open Blackberry Desktop Software & connect your device with the PC using the USB cable, without inserting the battery.
  • You have three Retry option, update or cancel, and then click Update.
  • Once it is at the stage of the "initialization of pocket" update, then insert the batteries.

  If this does not work, and you get stuck on the safeguarding of social data feeds, go to the second method below.

  Two:

  • Start your BlackBerry in safe mode. Article ID: KB17877 how to start a mode BlackBerry smartphone without failure http://www.blackberry.com/btsc/KB17877
  • Connect to the BlackBerry Desktop Software and allow handheld to connect. If you are prompted to update, cancel the upgrade for later.
  • IF you can not connect or your desktop software does not recognize your device in Mode safe, please follow the instructions here to force detection: the ID Article: KB10144 how to force detect the BlackBerry smartphone using the Application Loader
  • Go to device > delete > SELECT DATA > select this option to remove the Social flow and smart card data bases and follow the rest invites you to complete.

  Now, you can go back and click to update the device through the Desktop Manager, or restart the BlackBerry in normal mode and continue on the upgrade of the air.

  (These compliments from this forum JSanders instructions).

• Smartphones from blackBerry Curve 9380 - gel/pause

  I've had this phone for nearly 18 months without any problem, but last week I almost he threw out the window!

  For starters, he did pause for a few seconds, making send SMS, e-mail etc very frustrating! You might be texting, and then it is paused on everything that touches your tent to support on, then will take between 5 and 20 seconds to come for herself. Sometimes when I unlock or just try to navigate the phone - its fustrating Yes aswell!

  And then yesterday and today, the battery had drained by noon, although he had been accused of the overnight! I rebooted my phone at noon today, and its once again once drained (18:20)!

  They relate, or if my phone died?

  Hello and welcome to the community!

  Please try this sequence... Note that, throughout the whole 4h15m process, your BB should stay connected to a good charger (not the USB PC):

  1. With battery, connect your BB to the wall charger
  2. Leave it alone for 2 hours, no matter what the LED or the screen not
  3. Remove the battery
  4. Wait 15 minutes
  5. Insert the battery
  6. Wait another 2 hours, no matter what the LED or the screen not

  This has been known to "revive" some BBs.

  It is also possible that your battery or BB has encountered a problem... to test, this sequence is necessary:

  1. Get a known good and already fully charged battery... use it in your BB and see what happens
  2. Get access to a BB good and the same known... use your battery in there and see what happens

  The results of this will show if your BB or your battery that has the problem.

  You can also try to start safe mode:

  • KB17877 How to start a smartphone BlackBerry in Mode safe

  It will take several attempts to get the combination of keys ESC (press/release/hold) OK, so be patient. When properly in Safe Mode, see what happens.

  If the behavior continues, then well... think what happened just before this behavior started? A new application? An update? A theme? Something else? Think carefully that the slightest change can be causal... and try to undo all that was.

  But if the behavior continues mode without failure, you may need to consider more drastic measures - WIPE, OS Reload, BBSAK Wipe/Reload and the process of reloading OS 'skeleton '. To prepare, you should be sure that you have a full backup of your PC... Please see the Backup link in my sig auto on this post for instructions.

  You may also use these tips:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  Good luck and let us know!

• Blackberry Bold 9700 Smartphones from blackBerry backup

  Hello!

  I was able to backup data from my phone to the computer before it broke down. (Shows a white screen, I think the problem is the display screen)

  The questions are:

  1 is easy to fix the problem?

  2. how to open the data stored on my computer? I need to check some contacts and text messages.

  3. How can I transfer all the data again to a new phone? Should this phone be a Blackberry in order for contacts/messages/photos to be transferred?

  Thanks in advance for answering my questions.

  Hello

  ateliermd2003 wrote:

  1 is easy to fix the problem?

  In my view, that can be firmly answered by a technician with the device by hand. If the problem is not a hardware problem, you might be able to recover it with this:

  • KB27956 How to recover a BlackBerry smartphone from any State

  ateliermd2003 wrote:

  2. how to open the data stored on my computer? I need to check some contacts and text messages.

  Natively, the backup file (BBB or RPI, depending on the version of the Desktop software you used) is intended for a single purpose... as the source of restoration to a BlackBerry. But there are several 3rd PC-based 3rd party there apps that can analyze the file backup, some even to do something else with the resulting data. I've never needed, but I heard good things about MagicBerry. Search for a few seconds (for example, on Google) and I'm sure you will find plenty of candidates for your needs.

  ateliermd2003 wrote:

  3. How can I transfer all the data again to a new phone? Should this phone be a Blackberry in order for contacts/messages/photos to be transferred?

  To transfer to another BB, simply perform the restore:

  • KB10339 How to use BlackBerry Desktop Software to restore data from a BlackBerry smartphone from a backup file

  To transfer to another device, these 3 save game file analysis applications (from your point 2 above) would be your source... you would have to understand what requires this device non - BB and then manipulate the data in the required format and then use whatever of this non - BB device has to load the data on this device.

  Good luck!

• E-mail blackBerry Smartphones from BlackBerry regarding "update my password by e-mail"

  Hi, I received an email supposedly from BlackBerry to my phone at 01:04 titled Action required: update password.

  The message told me that I had to update my password on one of my email accounts in the BlackBerry internet service. HE said that Email from that address were not distributed to my phone (I only noticed at this point that they were not because this isn't used much e-mail) and to resume the service, I needed to update my passwsord.

  He went on to give me instructions on how to do it. He said to open my BlackBerry Internet service account is by opening the configuration of email on my device application or visiting the BlackBerry Internet Service site then to go to the page e-mail accounts, choose the option change the correct email address, update the password field and then save.

  Depending on my device, the message has been received using the email as needed update account and has been in my Inbox and came from "[email protected]."

  It may seem silly, but I'm always a little kept when I get emails about passwords, I still did nothing, but I connect to my e-mail account online and there are 3 messages in my Inbox that indeed did not come to my phone, but no messages from blackberry. I didn't have a problem with my existing password.

  Is it current for BlackBerry to ask me to do this?

  Thank you very much for any help received

  It happens from time to time. Fear not:
  it you don't trust that, just go to your carrier's BIS site and edit the passwd file.

• Smartphones from blackBerry Desktop Manager 5.0.1 hangs at startup

  I installed the Desktop Manager 5.0.1 on the CD that came with my new Blackberry Bold 9700, after first use Windows Control Panel > Add/Remove programs to remove the Desktop Manager 4.6, I had already installed with my old camera. After the installation, from the beginning until Desktop Manager 5.0.1 the message "Before you start, check that your current Blackberry device is connected to your computer" appeared. To connect my camera to the computer, DTM 5.0.1 immediately crashed, with the message "Blackberry Desktop Manager has encountered a problem and needs to close."

  I tried a clean uninstallation (KB02206), then a reinstall with the same results.

  The file Desktop_ERRORLOG. TXT to C:\Program Research In Motion\Blackberry reads as follows:

  Problem solved when DM set to automatically upgrade to 6.0 on my computer. The new version works without crashing.