SMS messages "not delivered".

I am looking for previous discussions and haven't seen much on this particular issue. My wife 6 IPhone (9.3.1) can not send (or apparently receive) SMS text messages.  iMessages work very well.  I confirmed that SMS messaging is enabled in the settings of course.  She took him to the AT & T store and they tried to change the card SIM, but that did not help at all (and for some reason, pretty much completely reset the phone settings).  They suggested that it might be a hardware problem... ?  Is there a separate or similar SMS radio chip?  Any ideas as anything else, we can try or check?  Thank you.

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Non - SMS is generally a problem of carrier and if iMessage works ok then the phone seems to be good

It may be the SIM card at all - maybe it's the account on the backend setting

This is a recent development? Has anything changed your side you know?

Tags: iPhone

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