[Solved] HL-DT-ST DVDRAM GT20L periph. CdRom SATA has a driver problem. The driver faces a problem of Plug-and-Play device.

Recently, I noticed that my CD/DVD stopped working. He turns, but nothing happens; the disc is not read.
I use Windows 7 Home Premium 64 - bit on an HP Touchsmart tx2z.

I ran the Microsoft FixIt program through http://support.microsoft.com/kb/982116 and it has identified the following problem: 'HL-DT-ST DVDRAM GT20L periph. CdRom SATA has a driver problem. The driver faces a problem of Plug-and-Play device. »

However, FixIt said that he was unable to solve the problem and discs are still read.

I manually uninstalled the driver in Device Manager and then scanned for the hardware changes. The driver was reinstalled, but with the same problems as before.

Any ideas?

Thank you!

Also, try following the steps for Windows Vista, which should also work in Windows 7, in the MS KB article:

http://support.Microsoft.com/kb/982116

These measures, to remove the UpperFilters and LowerFilters, values if they exist, in the registry key named can help.

Create a System Restore Point beforehand and restart the computer later.

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