Some, but not all, programs in CS6 Master Collection is more open, inviting the Adobe Application Manager
Here's my problem. I bought the CS 6 Master Collection when it came out. Everything was fine until recent months when some, but not all, programs won't open. When I run CS 6 Illustrator, Creative Cloud Adobe Application Manager opens. To renew your subscription? When I Subscription Manager, I said I have a free subscription to creative cloud. Agents chat Adobe told me that my creative cloud subscription is good.
What is strange, but I thank you, is that other programs, such as Photoshop CS6 and Dreamweaver CS6, open very well, without the detour over the impasse of Adobe Application Manager.
Through four chat sessions, I have been ordered to take various measures, which none have worked. The fuller was an uninstall of all Master CS6 Collection, run a cleaning of Adobe tool, then a reinstallation is complete. It took a while, but left me at the same place: Adobe Application Manager opens for 6, Illustrator CS, but CS 6 Dreamweaver and Photoshop 6 CS open very well.
After several tries, I somewhat lost a little confidence in agents chat for Adobe. Does anyone have a solution for this?
Hello
I checked with your Adobe ID here on the forums, there was a creative cloud subscription that is now closed there ended in August 2014.
Uninstalling CS6 will not help you will need to remove the Creative cloud completely from your machine first.
After that reinstall CS6 from - applications download Creative Suite 6
Please follow the steps; below
MAC:
1 force quit Adobe all processes in the activity monitor (for example, CC, Core sync, the broker CC library, Office, Adobe, Adobe CPI, demon Adobe Crash etc..)
2-go to: Finder > Applications > utilities > Adobe installer > uninstall Adobe Creative cloud (if problems uninstall Trash)
3-go to: Finder > Applications > utilities > (delete these two folders - creative cloud Adobe and Adobe Application Manager)
4. then run the cleanup tool to remove the clouds creative and Adobe Application Manager (if it remains in the machine)
5 right-click on the icon in the Finder, then select 'Go - To' folder.
6. you will get a text box, type in the following command and then press 'return '. ("Not to be missed ~ symbol")
~/Library (it will open the folder of the user's library.)
7. browse to the Application Support > Adobe > OOBE folder and folder AAM Updater so trash
8. new > right-click on the icon in the Finder and select "go to" folder option. > you will get a text box, type in the following command, and then click 'Return' key. / Library (it will open the library system folder.)
9. browse to the Application Support > Adobe > trash folder OOBE and Adobe Application Manager / after that, rename the SL-STORE like SL-STORE_OLD
Adobe 10 - run cleanup tool. > If so, select "Adobe Application Manager for Mac OS X 10.6 ' and then click on"Clean up selected. "
http://download.Macromedia.com/SupportTools/cleaner/Mac/AdobeCreativeCloudCleanerTool.dmg
11 - click on the link below and download Creative Cloud Installer file and use them to install the creative Cloud Desktop application.
https://ccmdls.Adobe.com/AdobeProducts/KCCC/1/OSX10/CreativeCloudInstaller.dmg
WINDOW:
(1) uninstall Creative Cloud Desktop Manager:
Using creative cloud | Uninstall the creative cloud desktop application
(2) remove the rest of the files:
C:\Program Files (x 86) \Common Files\Adobe\OOBE
C:\Program Files (x 86) \Common Files\Adobe\Adobe Application Manager
C:\Program Files (x 86) \Adobe\Creative Cloud files
C:\Users\
\Adobe\ DONNÉES C:\Program rename SL-STORE like SL-STORE_OLD Cleaning tool 3 - run Adobe: http://download.macromedia.com/SupportTools/Cleaner/win/AdobeCreativeCloudCleanerTool.exe 4 - Click on the link below and download Creative Cloud Installer file and use them to install the creative Cloud Desktop application.
Download Adobe Creative cloud apps | Free trial of Adobe CC
Let us know if that helps.
Kind regards
Bani
Tags: Adobe
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