Some components missing CUCM sauvegardΘ after you have changed the IP address of a Subscriber

a strange problem with cucm backup... After we migrated the cucm one taken sub. from one place to another and changed the ip address, some components were not in the backup, including TFTP

Backup successfully(100%) finishing, but when we check some five components were not in the backup.

When I searched in Cisco site, I received the following:

"Sometimes, after an upgrade, some services are not registered to DRS.

Workaround

--------------------------------------------------------------------------------

Step 1 during the maintenance window, log on to the server in the CLI editor and run the utils disaster_recovery show_registration servername command.

This command lists all the components registered with DRS for the backup on the server for the specified Subscriber.

Step 2 disable and re-enable any component that is not registered to this server backup.

Step 3 run the utils disaster_recovery show_registration servername command again to check the component is registered for backup. "

Can someone help me with the command to disable and enable a backup component?

Thanks in advance,

Fox.

You have to basically disable & re-enable the service associated with this component not registered. for example if TFTP is a constituent unregistered, then disable & re-enable the service TFTP Cisco of the activation of the service. Then CLI, issue command 'utils disaster_recovery show_registration' & you should see the TFTP component registered with DRS.

Similar procedure must be done for the other missing items.

GP.

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Tags: Cisco Support

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