'Some files failed to Sync' creative cloud

Hello, I did some research on the discussion Forum, but I am sorry that I really don't see an answer to the problems I'm having.

I use Mac OS 10.9.5. and I'm trying to sync two folders which are packets of InDesign, or files are more than 1gig.  I checked the names of files and it does not seem any characters that might cause a problem.

I tried to pause syncing and it starts several times, but I still have the same error message.

Any help would be appreciated. I saw some people had posted their log file, but I'm afraid I don't know where to find that.  So if someone could help me to do, I would start there.

Thank you!

Hello

Can you please send in your log files?

Newspapers are located in

Mac:

The log file can be found here:

/Users//Library/Application Support/Adobe/CloudSync/CoreSync-YYYY-MM-DD.log

(where YYYY-MM-DD indicate the date of the last log)

Note: The user of library users folder is hidden at startup with 10.7 or higher

See http://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html

Windows:

The log file can be found here:

C:\Users\\AppData\Roaming\CloudSync\CoreSync-YYYY-MM-DD.log

(where YYYY-MM-DD indicate the date of the last log)

Note: The AppData folder is hidden by default this doc shows how to show if necessary

http://helpx.Adobe.com/x-productkb/global/show-hidden-files-folders-extensions.html

Please the zip and send them to [email protected]

Tags: Adobe

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