Some Vista files missing after the withdrawal of the smart engine, but which?

My PC has been infected by Virus Smart engine.  The guy from virus removal that came has managed to get rid of it but I now find that when automatic updates has run, that many cannot be installed (KB978207, KB038194, KB959108).  Site Windows says that there must be some missing files on Vista (due to the previous virus) but I don't know which ones or how to remedy the situation.

No help available guy?  P.s. I'm a dinosaur when it comes to computers.

Thanks in advance.  Lyn

Hi Lyn,

Go to start / all programs / accessories / command prompt and right click on command prompt, and then click Run as administrator.

, Type sfc/scannow go and let it run.  It will scan and try to the difficulty of some of your system files.  If all goes well he comes complete with no corruption, it could not repair (if it has these post of corruption here or try to analyze it to find the problem or files using http://support.microsoft.com/kb/928228.  If she has corruption, please put the on-line sfcdetails.txt file in order to download it and look at them details (try Skyline through your Windows Live account).

While in the command prompt, type chkdsk /f /r and enter and let it run.  They tried to set itself to run at the next reboot.   Answer Yes and restart to run the program.  It will scan and attempt to resolve any corruption or bad sectors on your hard drive and remove especially as a potential cause.

I hope this helps or at least helps us identify the problem.  Is this the only problem you are experiencing and it is only a few updates and not all?  When you try to install these updates, what happens?  You get the error messages (if so, what do say Word for Word)?  What site Windows says that there must be some missing files on Vista (Please provide a link to this site, so I can better understand the applicability of this notice)?

Thanks and good luck!

Tags: Windows

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