Someone ~ please help! Microsoft remotely downloaded Windows 7 Vista b/c they have messed up my pc, but never saved nor told me that I had only 90 day warranty!
A Microsoft Technician messed up my PC (I used Vista at the time) and as it was their fault, they downloaded Windows 7 on my PC remotely. However, they didn't transfer or back up all my files or my Microsoft Works, only the word and I talked to a technician and he said my 90 day warranty is up and wants $99 for reinstalling Works. This is NOT right! They screwed up again and they did not even tell me about a 90 day warranty. Who do I go to get my Microsoft Works, without having to pay for a program that I already paid for? Help, please!
Hello littletisme,
If they did a clean install of Windows 7, then you wouldn't have your old data or programs.
If you talked to a Microsoft Support Engineer, you should have a case number or Ticket with contact information. Contact them again with your concerns about your problems.
Thank you
Marilyn
Tags: Windows
Similar Questions
-
Hi do not know how it works?
Contact adobe during the time pst support by clicking here and, when available, click on "still need help," http://helpx.adobe.com/x-productkb/global/service-ccm.html
-
My help and support does not come to the top in my xp home computer. If I need to reinstall the program exe file, I can find to operate here? It is not on my computer.
Hi Rex-36
You can consult the services to see if the service is running. Click 'Start', click 'run' and in the Run dialog box, type "services.msc". On the page that has ensued, scroll down to "Help and support" and right click. Select 'Properties'. . Look to see if the service is running and if this is not the case, click on the button to start the service. In the box "Startup type", make sure that it is in the type of start "Manual" or "automatic" . Click 'OK' and exit.
I hope this helps.
-
I get major errors that led me to think my windows files have been modified and currupted I just can't install microsoft updates they download, but I'm unable to install, I'm unable to use the Disk Defragmenter and disk scan as it said my system is already in use. I am also unable to use my acer factory restore settings because it loads but never finishes running can someone please help! I am not in a position to buy or pay for a new cd of windows so that I can make a new clean instalation as I can't afford it can someone please help!
Download of updates of work but the installation of updates arnt working
installation of games arnt working cd - I get errors
disk defragment simply does not work I click top but nothing happnens - perhaps sumthing to do with priviliages admin, but I am the administrator.
Scan disk does not work as it says system is already used but works if I put it to run at reboot
MY acer DEFAULT factory restore setting does not work it loads but never short - that led me to believe I have no control over my privliages of basic windows system, but I am the adminsitror.I already had major problems when WIndows would break and stops working when you start up, I managed to solve this problem in safe mode and disabling some start up programs to check the malware was eventually attached to my system using windows scanner and malwarebytes defnder, I managed, but it seems that it is undetectable.
I am unable to afford a new cd for a new clean instalation of windows, I think I need. can someone please
Hello
There is no Windows Vista downloads available from Microsoft.
You can contact Acer and ask them to send you a set of recovery disks.
They should do this for a small fee.
@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@
It comes to the use of the partition Recovery of Acer to restore factory settings.
http://Acer.custhelp.com/app/answers/detail/A_ID/2631
Note: During the process, all data stored on your computer will be overwritten. This means that all of your files, such as e-mail and photos, will be deleted. Therefore, we recommend making a backup of all data before starting the recovery process.
To start the system recovery:
- Restart the computer.
- When the Acer logo appears on the screen, press the left Alt and F10 keys.
- If you are prompted with a Microsoft Windows splash screen, press the Enter key.
- After that the Acer eRecovery Management application is loaded, select your type of restore.
- Read the review and then click Next when you are ready.
- Click Next to start the restore process. It may take 10 minutes up to an hour fom anywhere to restore.
- Once the restore is complete, your computer will restart. After the reboot it will load Windows and start the installation of your software and drivers. Your computer will restart several times during this process. Once they are all completed, your computer will be like it was when you bought it first.
@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@
Some manufacturers have more available Vista recovery disks.
If this happens or the recovery Partition is damaged, you may need to try this instead:
You can also borrow and use a Microsoft Vista DVD, which contains the files for the different editions of Vista (Home Basic, Home Premium, Business and Ultimate) must be installed. The product key on your computer / Laptop box determines what Edition is installed.
Other manufacturers recovery DVDs are should not be used for this purpose.
And you need to know the version of 'bit' for Vista, as 32-bit and 64-bit editions come on different DVDs
Here's how to do a clean install of Vista using a DVD of Vista from Microsoft:
"How to do a clean install and configure with a full Version of Vista '
http://www.Vistax64.com/tutorials/117366-clean-install-full-version-Vista.html
And once the operating system is installed, go to your computer manufacturer's website and get the latest drivers for your particular model or laptop computer.
And phone Activation may be necessary when you use the above installation method.
"How to activate Vista normally and by Activation of the phone '
http://www.Vistax64.com/tutorials/84488-activate-Vista-phone.html
See you soon.
-
I have an email with attached wps files but I can't open them im using windows 7, someone please help
It is a Microsoft Works file you need a viewer for. Have a look here.
http://www.Microsoft.com/en-CA/Download/details.aspx?ID=4
I hope this helps.
-
Could someone please help me with a problem I'm having with my update s/ie window?
I was trying to find a way to get help with my concern about internet/window update of. 99% of the time when I'm in train to get updated window or check the mails on yahoo and a few other sites, my page is immediately closed. I tried to delete the cookies and files and restarted and system restore and reset my IE as well. Nothing works, and I know that I need some updates (would be nice to be able to check my email yahoo also).
This is what happens in detail:
I type in the Web site window update and as soon as he gets it closes immediately. When I type in the website of yahoo and then click check mail it closes immediately. There were a few other sites, but these are the 2 most important for me. I have no error code and no warning, just boom that it is gone and everytime I try to bring everything back up, it closes. I did everything I could and I am at a loss.
Could someone please help me if I can get things and finally be happy and not so stressed. This happened for some time now. I tried to contact technical support, but I can't ever get a straight when clicking we answer contact as normal websites don't. So I try here.
Please help me solve this problem... also I "think" I have IE 8? could be 7, but I think that 8. I can't because it messes up my computer.
Thanks, I look forward to talk to someone soon then.
Catt
You probably have a nasty malware infection.
In case you are unable to solve this problem with the suggestions of others, I think you should choose interactive free aid to this page: -
Get error 207 trying to download creative Cloud and someone please help with this problem, thanks in advance please.
Please refer to
-
I have an error message after an update, WindowsUpdate_0000737D""WindowsUpdate_dt000, can someone please help, my computer installs updates whenever I stop. "
@cinziac (who has not declared his complete version of Windows):
Visit the Microsoft Solution Center and antivirus security for resources and tools to keep your PC safe and healthy. If you have problems with the installation of the update itself, visit the Microsoft Update Support for resources and tools to keep your PC updated with the latest updates.
~ Robear Dyer (PA bear); MS MVP (that is to say, mail, security, Windows & Update Services) since 2002. DISCLAIMER: I do not represent nor don't work for Microsoft
-
Toshiba bluetooth stack, Sony & Windows 7
"To continue or not to continue the reinstallation of the Toshibas enigma -" Toshiba bluetooth stack "-on a Windows 7 Pro upgrade Vista Pro.
After a clean install, I lost my beautiful environment of Bluetooth on my laptop Sony vgn-bx51-vn in 2005 (a laptop that is like finding teeth of chicken on the Sony site). I did a smart thing to keep the "Toshiba" Bluetooth file when I finally removed the windows.old folder after the re-installation. Only smart because it allowed me to compare models with a pilot of 'original' newly downloaded and files utility (including msi files) Sony - the result was that there are a lot of files that is different.
They newly installed drivers grumble horribly subject knowing incompatabilities with Win 7 (which is just a skin on top of Vista... or so I thought) and refuse to carry you. They subsequently take you to Toshiba where you end by abandon the search for any useful help in spite of being a good faith user - no?
Cut to the Chase. Can someone please help to get the drivers/utilities on my Sony notebook by hook or crook. NB. I hope just to aspire to the use of Bluetooth for something useful someday but am also irritated by the cul-de-sac which is software policy.
Thank you very much - I.
Ok.
I mentioned that I had 2 problems - no Wifi and no BT.
Wifi driver here http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=2259&DwnldID=20790&ProductFamily=Wireless+Networking&ProductLine=Intel%C2%AE+Centrino%C2%AE+Wi-Fi+Products&ProductProduct=Intel%C2%AE+PRO%2fWireless+3945ABG+Network+Connectioneng#help
And here's the fix for BT http://mikescloset.blogspot.co.uk/2011/12/dell-toshiba-bluetooth-350-and-windows.html
Credit to Mike for the intelligent correction.
-
Original title: windows 10
We're sorry, the requested page is not found.
This is what I get after connection on microsoft to download windows 10 from windows 7 pro
Can a ca help me?
Thank you
Stefano
Assuming that Win7 64 bit with Internet Explore 11 (IE11) installed...
We will need to "dig deeper" here. Please answer each of the following [admittedly tedious] diagnostic questions in a list numbered corresponding type in your very next answer, preferably without quote my post:
1. when (date approximately) did you buy the computer?
1B. who built the computer (for example, Dell;) HP; Sony; Lenovo)?
1 c. has Win7 64-bit was preinstalled on the computer when you bought it, did you do a clean install of Win7, or have you go to level one (for example, Vista;) Windows XP computer) to Win7?
1 d. Windows 10 has never been installed?
1. you already have a repair installation or a clean installation of Windows 7?
2. What is the full name of your application or the installed antivirus security suite and when (date about) is your subscription current expires? What (other than Defender) anti-spyware applications are installed? What third-party firewall (if applicable)?
3 a Norton or McAfee application ALREADY installed on the computer as you bought?
4. do you have a free trial Norton or a test of free McAfee [CHOOSE ONE ANSWER] come preinstalled on the computer When you bought it? (No matter if you have never used or activated).
5a. is KB3154070, KB3156013, KB3156016, KB3156019, KB3153171, KB3153199, KB3156017, or KB3142024 listed in installed updates (not update history)? [1]
5b. How about you, KB3150513, KB3138612, KB3123862, KB3035583, KB2952664 or KB2990214?
6 assuming that Java is installed => is 91 update Java Version 8 (or higher) installed? TEST HERE in USING INTERNET EXPLORER ONLY! -online http://java.com/en/download/uninstallapplet.jsp [2]
- Java Update: the Patch or pitch it
http://krebsonsecurity.com/2014/07/Java-Update-patch-it-or-pitch-it/ - It's time to disable/uninstall Java?
http://securitygarden.blogspot.com/2013/01/Java-zero-day-again-time-to.html
7 is Adobe Flash Player v21.0.0.242 (or higher) installed? TEST HERE in USING INTERNET EXPLORER ONLY! -online http://www.adobe.com/software/flash/about/
8. when (exact date) was Internet Explorer 11 is installed according to the installed updates?
8B. what Update Version & KB number are displayed in the second line of text using IE11 | [Alt + H + A] tab. for example, Updated Version: 11.0.99 (KB1231231) ?
8 ch. is Firefox version 47 (or higher) or Google Chrome version 51.0.2704.84 (or higher) or another alternative browser installed?
9. are you familiar with "Registry cleaners" (e.g., Registry Mechanic;) System Mechanic; RegCure; RegClean Pro. Advanced SystemCare. Comprehensive care system; Glary Utilities; Registry Booster; McAfee QuickClean; Own fast AVG; AVG PC TuneUp; Norton Registry Cleaner; Norton PC tune-up; PCTools optimizer; SpeedUpMyPC; FixMyPC; PC Doctor; TuneUp Utilities; WinMaximizer; WinSweeper; Comodo System Cleaner. Advanced System Optimizer. Registry Cleaner CCleaner component)?
==============================================
[1] start | Control Panel | Programs and features. See installed updates (in the left menu)
[2] no need to install Java if it isn't already installed. - Java Update: the Patch or pitch it
-
someone please help me restore the photos deleted from my camera sony cybershot
someone please help me restore the photos deleted from my camera sony cybershot downloading on computer. Are there any hidden folder in drive g as basket in pc from where deleted photos can be restored
N ° when the photos are removed from the Flash of the camera, they are gone.
If you have not done something since then with the camera, you can download the software on your computer that may be able to recover deleted photos, or you can send the somewhere flash memory card that can do it for you.
-
I have 2 laptops and one desktop. Desktop & laptop are very good. 2nd laptop computer cannot access the internet. I get a message media disconnected. I tried everything please help. I use Windows XP
Hi JessaRoy,
· The computer connected to the network or are they computer autonomous?
· What is the number and the model of the computer?
· What is the service pack installed don the computer?
· What is the full error message with the error code, that's all?
· What are the steps you tried to solve the problem?
Try the steps from the link below: to test TCP/IP connections by using the ping and the commands net view: http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/sag_tcpip_pro_pingconnect.mspx?mfr=true
With regard to:
Samhrutha G S - Microsoft technical support.
-
can someone please help, unable to update or restore error-1
can someone please help I'm unable to update or restore my iphone 5 c due to an error (- 1).
It is usually a hardware error and you will need to get it repaired. You can also get the same message if the iPhone was jailbroken.
-
can you please help I am running windows vista Home premium and letters on the keyboard are in french is my question mark key e, what is the problem and how to fix it thanks Dan
Your keyboard is set to french. To resolve this problem, look at the right hand of the bar at the bottom and you will see a keyboard. Click on it and press U.S..
I hope this helps. -
Can someone please help me solve my requirement
Hi guys can you please help me to meet my needs.
Here are my requirements:
The bottom of mycompany site Web should appear as a footer (Center).
And above the footer, my name should be displayed on the right (savvy to the right of the screen)
Please see the image
I want that my screen should look like the picture above.
I wrote code like this:
HorizontalFieldManager nameHfm = new HorizontalFieldManager(Field.FIELD_RIGHT); LabelField nameLabel = new LabelField("Developed by me"); nameHfm .add(nameLabel );HorizontalFieldManager footerHfm = new HorizontalFieldManager(Field.FIELD_HCENTER);LabelField myCompany = new LabelField("MyCompany.com");footerHfm.add(myCompany);VerticalFieldManager nameAndFooterVhm = new VerticalFieldManager(); nameAndFooterVhm.add(nameHfm); nameAndFooterVhm.add(footerHfm); screen.setStatus(nameAndFooterVhm); // here screen is instance of the class which extends MainScreen
But the above code responds to my needs. Two labels are visible but not like I want to.
Can someone please help me solve my requirement.
Thank you
Maury.
Try this:
HorizontalFieldManager nameHfm = new HorizontalFieldManager() { //customize if needed }; LabelField nameLabel = new LabelField("Developed by me" , Field.USE_ALL_WIDTH | DrawStyle.RIGHT); nameHfm .add(nameLabel ); HorizontalFieldManager footerHfm = new HorizontalFieldManager() { //customize if needed }; LabelField myCompany = new LabelField("MyCompany.com", Field.USE_ALL_WIDTH | DrawStyle.HCENTER); footerHfm.add(myCompany); VerticalFieldManager nameAndFooterVhm = new VerticalFieldManager() { //customize if needed }; nameAndFooterVhm.add(nameHfm); nameAndFooterVhm.add(footerHfm); this.setStatus(nameAndFooterVhm);
Concerning
Bika
Maybe you are looking for
-
I see others have this problem several times... and we're trying to do all sorts of things to fix. This is one of my mistakes: This connection is Untrusted You asked Firefox to connect on www.facebook.com, but we cannot confirm that your connection i
-
can I search with a photosmart 7350 printer?
can I search with this printer?
-
What is (setting), I could change to keep the url to change on skydrive after download?
-
NVIDIA drivers for the news, GeForce GTX 780Ti
Do I need new drivers if I install a new video like NVIDIA, GeForce GTX 780Ti card?Where can I get them for Windows 10? I'm going to buy a card, and they do not have the drivers.