We received a phone call saying that Microsoft could not send us updates. Is this a legitimate call and you can do the updates direcetly online?

We received several calls saying updates could not be performed on our computer.  We were warned that the computer may crash.  They asked us to turn on our computer and they would try to make updates in this way.  I have a question the legitimacy of the request and how they got to our phone number.  Please respond by email and tell me it is OK.  In addition, the appellant also had a strong accent, it was very difficult to even understand.  Thank you for your response.

Scam!

I received a phone call from someone who claims to have a Virus
http://answers.Microsoft.com/thread/4489f388-d6de-416d-9158-0079764bb001
(10 Aug-09 &ff; 44 pages/88 posts from 27 Jan-12)

Avoid scams phone & other support Tech Cyber scams
http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

Avoid scams that use the Microsoft name fraudulently [phone & email]
http://www.Microsoft.com/security/online-privacy/msName.aspx

Tags: Windows

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