SOS shows on my blackberry 9300 phone is frozen

SOS shows in the right corner of my blackberry 9300 phone is frozen track bar won't move at all

Hello

1. what operating system is installed on your computer?

2. How do you try to connect the phone to the computer?

3. you will remember to do recent changes on the computer before this problem?

I suggest to run the hardware and devices Troubleshooter and check if the problem persists, follow the steps in the link below:

http://Windows.Microsoft.com/en-us/Windows7/open-the-hardware-and-devices-Troubleshooter

If the problem persists I suggest you to contact blackberry support. Please visit the link below to find a community that will support what ask you:

http://us.BlackBerry.com/contact/

Tags: Windows

Similar Questions

  • Reloading of Clean of Smartphones blackBerry OS of Blackberry 9300

    Hi guys, this is my first post here and I hope that someone can help me with the problem I'm having. I have a BlackBerry 9300, which is used only for bbm now. A few weeks ago, I bought an iPhone because my 9300 began to turn to a blank screen on a regular basis then the trackpad began to scroll on its own without touching myself. Now I have a big problem with the phone, the trackpad stopped working, what is not cool. I like 30 bbm messages I can't read! I did a lot of research on this subject and it seems that the only solution is to perform a clean reload of the operating system. There are a lot of tutorials showing how do with BDM, but I tried to run with BDM v.7.1.0.41 nothing works. New BDM version doesn't seem to have the features detailed in all tutorials.

    Can someone tell me exactly how to perform a clean reload with BDM v.7.1.0.41? Or point me in the direction where I can get information.

    Thanks in advance

    See you soon

    You are welcome.

    Good luck.

  • BlackBerry Smartphones phone lights, flashing red every 3 seconds. (Blackberry 9900)

    Hello everyone.
    I baught my blackberry Bold 9900 this year (March 2012) ive been use since then, but recently it has begun to develop problems such as freezing and everything. Last night, the battery was 30% (enough for the last two hours) the phone just frozen and won't turn on. It continues to flash red 3 times every 3 seconds. Help? 

    Mr_othman wrote:

    Hello everyone.
    I baught my blackberry Bold 9900 this year (March 2012) ive been use since then, but recently it has begun to develop problems such as freezing and everything. Last night, the battery was 30% (enough for the last two hours) the phone just frozen and won't turn on. It continues to flash red 3 times every 3 seconds. Help? 

    Hello

    Before reloading your OS, please try this sequence... Note that during throughout the entire process 4h15m, your BB must stay connected to a good charger (not the USB PC):

    1. With battery, connect your BB to the wall charger
    2. Leave it alone for 2 hours, no matter what the LED or the screen not
    3. Remove the battery
    4. Wait 15 minutes
    5. Insert the battery
    6. Wait another 2 hours, no matter what the LED or the screen not

    This has been known to "revive" some BBs.

    It is also possible that your battery or BB has encountered a problem... to test, this sequence is necessary:

    1. Get a known good and already fully charge battery... use it in your BB and see what happens
    2. Get access to a BB good and the same known... use your battery in there and see what happens

    The results of this will show if your BB or your battery that has the problem.

    Good luck and let us know!

  • Deleted blackBerry bbm phone smartphones is turned off by accident to help please?

    I had the core and app store bbm, was to show a friend how do I remove it and when I was on the forest to remove my phone has frozen and restarted and I found my bbm was gone so I decided to check the app store a TI said uninstalled bbm and does not install again anywhere, so decided to look into the list of applications, and can't find any BBM , or core or app a sort that any help to recover my bb would be very appreciated

    On your BlackBerry, use Explorer to go www.blackberry.com/messenger and install again.

  • BlackBerry Smartphones Blackberry 9300 Curve 3g - problem with the upgrade of the OS

    Hi all... I have a problem with this phone...

    This summer, I bought two Blackberry 9300 Curve from the United Kingdom. First phone of "O2", following a network of '3 '. First one is locked to the O2 network and I can't use it with another sim card.  OK I'll try OS upgrade. Everything is good, now I have OS 6.0.0.380, when I'll try uprade '3' network BB I have problem. I can't upgrade, I know not why, me, my BB from '3' network have no updates, but my next BB 'O2' network have write...

    WTF is this? Anyone know?

    Sorry for my bad English...

    Respectfully, Ridas.

    F16 wrote:

    WTF is this? Anyone know?

    Please do not use foul language.

    Operating system device provided are "released" by specific carriers once that they are certified and trained to their support technicians, but still, you are able to load any carrier the same model by following the instructions below. Apparently '3' is not from the same upgrade as O2.

    See the link below to download and follow the simple installation instructions to install 6.0.0.668 in your 9300 OS.

    Make a backup of your device first, using Desktop Manager > backup. Close the office at the end Manager.

    1. download the OS files to the PC then install on the PC by running (double click) the downloaded file.

    https://swdownloads.BlackBerry.com/downloads/contactFormPreload.do?code=D840CC5D906C3E9C84374C8919D2...

    2. go in c:\program files Research in motion\apploader and delete the file named "vendor.xml."
    3. plug in the BB and double-click on "Loader.exe." It is located in the same place as the above vendor.xml file.

    Note: Some users may be concerned they will void their warranty of device by loading an OS from another carrier. There is really nothing to fear. Please read more information about it here: http://www.port3101.org/power-users/296-blackberry-os-upgrade-including-betas-myths-dispelled.html

  • Will this work with BlackBerry (RIM) phones or stamps?

    I want to use FireFox Sync, but I have a BlackBerry Curve phone (9630). I know the BB OS is Research in Motion Limited RIM aka. I want to know if this software (Sync) will work with my Blackberry.
    Thank you

    Mozilla currently has no intention to make Firefox mobile for BlackBerry phones. Android 2.1 + is still the platform they focus currently on. Is not to say that they will not look to other platforms in the future.

    https://wiki.Mozilla.org/mobile/platforms

  • is not abstract and does not substitute the abstract method callLogRemoved (net.rim.blackberry.api.phone.phonelogs.CallLog)

    Can someone tell me why im getting the following error

    is not abstract and does not substitute the abstract method callLogRemoved (net.rim.blackberry.api.phone.phonelogs.CallLog)

    callLogRemoved is set, I tried to remove it and it also gives me the same error

    Here is my code

    Thanks in advance for answer

    Net.rim.blackberry.api.phone import. *;
    Net.rim.blackberry.api.phone.phonelogs import. *;
    //*******************************************************************************//
    public class mylistener extends Thread implements {PhoneLogListener}

    {} public void callLogRemoved (int arg0)
    System.out.println("/***/"); "
    System.out.println ("CallLog removed');
    System.out.println("/***/"); "
    }
    {} public void callLogAdded (int arg0)
    System.out.println("/***/"); "
    System.out.println ("CallLog added");
    System.out.println("/***/"); "
    }
    ' public void callLogUpdated (int arg0, int arg1) {}
    System.out.println("/***/"); "
    System.out.println ("CallLog update");
    System.out.println("/***/"); "
    }
    {} public void reset()
    System.out.println("/***/"); "
    System.out.println ("CallLog Reset");
    System.out.println("/***/"); "
    }

    }

    Javadoc documentation:

    public void callLogRemoved (CallLog cl)

    but you have coded:

    public void callLogRemoved (int arg0)

    An int is not a CallLog, so these signatures do not match.

  • An application must run as a background service on the Blackberry mobile phone

    Is it possible to run an application as a background service on the Blackberry mobile phone...

    I want to get the location of the mobile user for every 30 seconds...

    Yes.

    If you use the search engine (see the search box near the top of the right-hand page) you will find other Threads that talk about it.  I found this article too, by searching for "background application.

    http://supportforums.BlackBerry.com/T5/Java-development/create-a-background-application/Ta-p/445226

    With this particular application, you certainly need to a leading component, if only to ask permission to get the location before starting the background processing.  So I think you need to look at creating another entry.  Look again once more, but here is a KB article:

    http://supportforums.BlackBerry.com/T5/Java-development/set-up-an-alternate-entry-point-for-an-appli...

    And you probably want to request permissions.  See the PermissionsAPI example that comes with your tools.

    There is a lot of variation in the ability of GPS on different devices and different levels of the BONE.  It is a good starting point:

    http://supportforums.BlackBerry.com/T5/Java-development/location-APIs-start-to-finish/Ta-p/571949

    I would check the code example that you can see at this link

    Finally, find places is an art, search the Forum a little when you start having problems with it.

    Good luck.

  • FileSystemRegistry.listRoots () will return NULL on BlackBerry 9300

    I try to get the path the SD card in my blackberry application, and when I run this code:

    sdCardPresent = false;
    String root = null;
    Enumeration e = FileSystemRegistry.listRoots();
    while (e.hasMoreElements())
    {
         root = (String)e.nextElement();
         if(root.equalsIgnoreCase("sdcard/"))
         {
              sdCardPresent = true;
         }
    }
    

    on device Blackberry 9300, the line Enumeration e = FileSystemRegistry.listRoots (); Returns a null value. I've tested this on two different 9300, both with SDCards, and the result is the same. The code works on other test equipment and simulators. Any experience this problem in the past?

    Nevermind, I solved it. It was because I had the courage to try to debug actually on the device and have it connected to the computer. I pulled the plug and it worked.

  • Send a Blackberry smart phone info to a database on a server using Java?

    Hello

    I'm new to the Blackberry development... but I now have a project to do.

    I want to retrieve the latitude and longitude of Blackberry GPS and send them to a database on a server every 30 minutes.  Also, I want to be able to do without the user doing anything on his Blackberry (I mean, I don't want him to click somewhere every now and them).

    I was able to get the latitude and longitude (double) using Java.

    I don't know how to get out them of the BlackBerry.

    Can anyone help?

    Thank you

    BTW, I do my testing on a 8310 Rogers using JDE 4.2.1 Simulator.

    Hello

    The BlackBerry smart phone needs a 'gateway' to connect to the internet. This white paper is extremely useful to explain all your choices of selection of the good gateway:

    Data on BlackBerry 4 Wireless Transport Management - Part 1

    http://www.BlackBerry.com/knowledgecenterpublic/livelink.exe?func=LL&objid=832210&objAction=browse&s...

    Once you have selected the gateway, then you can go ahead and use the Connector.open (url) command to create a HTTP connection to the application server (Tomcat, JBoss, .NET, etc.) on the internet. The application server could then use ODBC/JDBC to store data in the database.

    Tariq

  • Get the phone number of BB 10 device using blackberry.identity.phone.getLineIds)

    I am trying to retrieve the phone number of a unit of BB 10.  Testing with the ripple and the BlackBerry 10 Dev Simulator.  I tried many variations, and when the code runs is always that the phone is not always defined.  All the world made a call to blackberry.identity.phone.getLineIds () or blackberry.identity.phone.getLineNumber ()?

    If so, post you the code and the config.XML you used to get this working?

    I saw this post, and I tried the example code that is supposed to work, but I can ' t get the code working list.

    http://supportforums.BlackBerry.com/T5/Web-and-WebWorks-development/BlackBerry-identity-phone-doesn-...

    Hello

    That API is not supported on BB10 (only BBOS).

  • Smartphones blackBerry 9300 Curve 3 G - installation of missed calls

    Hello

    On my BlackBerry 9300 Curve 3 G, I'm not able to see the "missed calls" (people who have tried to communicate with me while I was already in a conversation). How to activate it?

    Krishan techer

    Hi krishnataneja,

    Please go to the homepage on your device screen > press Call button (green) > Menu (sign of Blackberry) > Option > call waiting > select enable call waiting.

    This setting displays the detail of the appellant, who try to you called during the current execution call.

    Thank you.. !

  • Trackpad blackBerry Smartphones Blackberry 9300 question

    Hey there, I got a blackberry 9300 working the thing's not going with I can click move from left to right, but I can't go up and down, please help me

    My Trackpad recently did not respond at all and it turned out that I needed a new which cost a huge £25.

  • PIC of Smartphones Blackberry 9300 hourglass blackBerry question?

    Hello

    I own a Blackberry 9300 3 with the 6.0.0.546 software platform 6.6.0.207, I had a serious problem, my bb freezes a lot and I thought it was from my memory, BUT all I have installed is Shazam and Whats app...  I removed all the games, languages and etc, I found myself with 89.1 MB of free memory, free space of storage card free media 187,6 MB of space and applications 78.2 MB

    So I'm really frustrated, I got enough free space, but still it freezes

    IT IS A PART OF THE NEWSPAPER WHEN MY LAPTOP FREEZES

    #BlackBerry Event Log (cpt)#HwID: 0x4000f07#DPIN: 0x23767287#PVer: 6.6.0.207#AVer: 6.0.0.546a System - JVM:INFOp=23767287,a='6.0.0.546',o='6.6.0.207',h=4000f07 - 6/14 09:09:54a System - AMNF net_rim_event_log_viewer_app(275) - 6/14 09:09:54a AppManager - Foreground is set: net_rim_event_log_viewer_app(275) - 6/14 09:09:54a UI - NPWE RibbonLauncherApp@df4a7719 5 - 6/14 09:09:52a UI - GS-D d05702b3 - 6/14 09:09:43a UI - GS+Q2 d05702b3net.rim.device.apps.internal.ribbon.ui.ApplicationSwitcher - 6/14 09:09:43a System - AMNF net_rim_bb_ribbon_app(78) - 6/14 09:09:40a AppManager - Foreground is set: net_rim_bb_ribbon_app(78) - 6/14 09:09:40a AppManager - Foreground is requested: net_rim_bb_ribbon_app(78) - 6/14 09:09:40a AppManager - Foreground is requested: net_rim_bb_ribbon_app(78) - 6/14 09:09:40a AppManager - Foreground is requested: net_rim_bb_ribbon_app(78) - 6/14 09:09:40a net.rim.gcmp - GCRp - 6/14 09:07:28a net.rim.gcmp - GCSp - 6/14 09:07:26a System - AMNF net_rim_bb_qm_peer(229) - 6/14 09:03:19a AppManager - Foreground is set: net_rim_bb_qm_peer(229) - 6/14 09:03:19a AppManager - Foreground is requested: net_rim_bb_qm_peer(229) - 6/14 09:03:19a System - AMNF net_rim_bb_ribbon_app(78) - 6/14 09:03:16a AppManager - Foreground is set: net_rim_bb_ribbon_app(78) - 6/14 09:03:16a AppManager - Foreground is requested: net_rim_bb_ribbon_app(78) - 6/14 09:03:16a System - AMFD net_rim_event_log_viewer_app(274) - 6/14 09:03:16a net.rim.tcp - clos - 6/14 09:00:05a net.rim.tunnel - Clos 1 - 6/14 09:00:05a net.rim.hrtRT - EPdp 0x1 - 6/14 08:58:00a net.rim.tunnel - Read 1 - 6/14 08:58:00a net.rim.tunnel - Open 1 - 6/14 08:58:00a net.rim.tunnel - BBtu 1 - 6/14 08:58:00a net.rim.tunnel - Open (ALREADY)APN=blackberry.net,id=1,state=3,waf=1 - 6/14 08:58:00a net.rim.tunnel - Stat 1 0 1 - 6/14 08:58:00a net.rim.tcp - open - 6/14 08:58:00a UI - GS-D 88eaa6f9 - 6/14 08:55:20a UI - GS+Q2 88eaa6f9net.rim.device.apps.internal.ribbon.ui.ApplicationSwitcher - 6/14 08:55:19a System - -GCt=5124,b=0,r=0,g=p,w=7,u=0,c=0 - 6/14 08:55:00a System - VM:-GC RX=14.4M,RF=31.5M,FF=84.4M,OF=544.1K,OS=27.2M,ON=289.8K,OR=0,FR=0,TR=54.3K,RR=0,IS=15.8K RA=34.9M,RS=27.2M,RN=177.7K TA=1M,TS=0,TN=11.3K PA=0,PS=0,PN=51.4K R0=56.4M,1=3.7M,2=25K,3=141.5K,4=1.1M,7=631.9K,8=6K,9=28.2M,10=27.3K,11=107.5K,12=447.8K,13=42.3K,14=68,15=1.2M,17=524,20=8K,21=1K,22=97.4K,23=126.4K,24=22K - 6/14 08:55:00a System - AMNF net_rim_event_log_viewer_app(274) - 6/14 08:53:58a AppManager - Foreground is set: net_rim_event_log_viewer_app(274) - 6/14 08:53:58a UI - NPWE RibbonLauncherApp@df4a7719 5 - 6/14 08:53:57a UI - NPWE RibbonLauncherApp@df4a7719 5 - 6/14 08:53:57a UI - NPWE RibbonLauncherApp@df4a7719 6 - 6/14 08:53:57a UI - NPWE RibbonLauncherApp@df4a7719 7 - 6/14 08:53:57a UI - NPWE RibbonLauncherApp@df4a7719 8 - 6/14 08:53:57a UI - NPWE RibbonLauncherApp@df4a7719 9 - 6/14 08:53:57a UI - NPWE RibbonLauncherApp@df4a7719 10 - 6/14 08:53:57a UI - NPWE RibbonLauncherApp@df4a7719 11 - 6/14 08:53:56a UI - NPWE RibbonLauncherApp@df4a7719 7 - 6/14 08:53:54a UI - NPWE RibbonLauncherApp@df4a7719 7 - 6/14 08:53:54a UI - NPWE RibbonLauncherApp@df4a7719 8 - 6/14 08:53:54a UI - NPWE RibbonLauncherApp@df4a7719 5 - 6/14 08:53:53a UI - NPWE RibbonLauncherApp@df4a7719 6 - 6/14 08:53:53a UI - NPWE RibbonLauncherApp@df4a7719 6 - 6/14 08:53:53a UI - NPWE RibbonLauncherApp@df4a7719 7 - 6/14 08:53:52a UI - NPWE RibbonLauncherApp@df4a7719 8 - 6/14 08:53:52a UI - NPWE RibbonLauncherApp@df4a7719 9 - 6/14 08:53:52a UI - NPWE RibbonLauncherApp@df4a7719 10 - 6/14 08:53:52a UI - NPWE RibbonLauncherApp@df4a7719 8 - 6/14 08:53:51a UI - NPWE RibbonLauncherApp@df4a7719 9 - 6/14 08:53:51W UniversalSearch - UniversalSearchUtilities : Unable to get grid column count from theme.Using default value - 6/14 08:53:49a System - AMNF net_rim_bb_ribbon_app(78) - 6/14 08:53:46a AppManager - Foreground is set: net_rim_bb_ribbon_app(78) - 6/14 08:53:46a AppManager - Foreground is requested: net_rim_bb_ribbon_app(78) - 6/14 08:53:45a System - VM:GRPE(GC) net_rim_bb_phone_app RX=14.4M,RF=31.5M,FF=64M,OF=6.1K,OS=27M,ON=827.8K,OR=0,FR=19.9M,TR=53.6K,RR=68404,IS=16.8K RA=34.9M,RS=27M,RN=176.6K TA=1M,TS=0,TN=11.3K PA=0,PS=0,PN=586.5K R0=56.4M,1=3.7M,2=25K,3=141.5K,4=1.1M,7=631.9K,8=6K,9=28.3M,10=26.7K,11=104.7K,12=447.8K,13=42.3K,14=68,15=1.2M,20=8K,21=1K,22=97.4K,23=126.4K,24=22K - 6/14 08:53:38
    

    I found the solution on another site because they do not want to answer here-_ -!

    Go to Options, peripheral... Storage... MARK 'Enable Compression '.

    IT IS THE SOLUTION! now, you will get the hourglass more MORE battery!

  • BlackBerry Smartphones phone vs speaker as default

    When I start up my Blackberry 9330, it is automatically in speakerphone mode.  Someone know how I can change it to be default phone mode?

    Hello

    In this case, we can try to reload the software on the BlackBerry smartphone to make sure she is running the most recent version and there is no problems with the operating system.

    Here's how to make a backup of your BlackBerry smartphone http://bit.ly/aSediX

    Once you have saved your BlackBerry smart phone, please follow the link below to complete a clean reload of the BlackBerry smartphone software.

    Link: http://www.blackberry.com/btsc/KB03621

    Once completed test and go ahead with selective restore, here is how to restore http://bit.ly/bSbfl3

    Thank you

Maybe you are looking for

  • Remove updates

    Windows XP after installing SP3, I can delete some previous updates that have been installed under SP2?

  • Get the error: "could not load wmi.dll.

    I am trying to install Cyberlink 4. I get the error: "Could not load wmi.dll" before Setup is ready. Even if it's in the System 32 folder. I have a stable replacement for it, but I can't delete and replace it with obviously various reasons, even if m

  • M277dw MFP: scan off center and crooked M277dw MFP

    I meet currently a problem with my Control Panel printer scans comes out off - center and crooked.  They scan the desktop app and get out normal.  In addition the copies come out straight and normal.  The scans are deployed from the flat bed scanner.

  • BlackBerry Smartphones MSN does not

    Hello! I have a BBCurve8310 and use MSN a lot of it. Since yesterday, I missed a lot of messages, I mean, if I send one, receive people, but I did not. Sometimes I get a message or two, but the person sent me more then this. I already reinstalled MSN

  • Confused on the SSD of 16 Go on e530

    Hi, I have an e530, the specs say it comes with a 16 GB SSD and HDD 500 GB, the operating system must be installed on the ssd drive which gives much faster, I would have expected, I guess that's wrong? Infact that I don't really know where is the dri