M277dw MFP: scan off center and crooked M277dw MFP

I meet currently a problem with my Control Panel printer scans comes out off - center and crooked.  They scan the desktop app and get out normal.  In addition the copies come out straight and normal.  The scans are deployed from the flat bed scanner.  I tried the document feeder and still only posted the scans I made from the Panel of real control on the printer on my network.

Thank you
Philippe

Hi @Richy1971,

Welcome to the HP Forums!

I noticed that the scans are biased and crooked with your HP Laserjet M277dw MFP. I am pleased to see that for you!

Please try a hard reset by following the instructions contained in this message, How to perform a hard reset, by @Rich1. It is important that the power cable from the printer is plugged directly into the wall outlet, not a surge protector. Questions when it is connected to an uninterruptible power supply/Strip/surge protector power. This is true for printers and ink jet.

After the hard reset, check the printer firmware is up-to-date. Get the latest Firmware and updates.

If this, or one of the posts on this thread, helped you to solve the problem, please click 'Accept as Solution' said post. To show you 'like', or that they are grateful for my post, please click the thumbs upwards below. If there is anything else I can do to help, please don't forget to let me know!

I hope these steps help!

Tags: HP Printers

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