Sound distortion with sounds and Windows streaming media

First of all, I'm not very technical minded, so please excuse my attempts to describe it!

A few weeks ago, the sound on my laptop became distorted - metal kind of high, very "rough" and nasty high-pitched squeal kind of like your comments. Happens on all Windows sounds, on the media (like YouTube) streaming, but WMP works fine so I know it isn't a problem of speaker, need software.

Just before this happened, I tried to download and install Skype, but couldn't get my microphone to work. I then uninstalled Skype. I also installed Spyware Doctor from PCTools, but there were some conflicts when he tried to run scheduled scans, three times, I started my computer to find the message "your system has recovered from a serious error" (I also have Norton Antivirus and Windows Defender running). So I uninstalled Spyware Doctor.

I tried to find info online on this and have since downloaded and run CCleaner. I also downloaded and re-installed the Realtek driver for my sound card, but I still have this problem. All tips are welcome!

Very beautiful ;) Thanks for this useful info.
It might be interesting for all other users here in the forum

Greetings

Tags: Toshiba

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