Sound is not out

I just got a new sansa clip 1 GB (V02.01.32A). I've loaded and downloaded a few songs, but when I tried to listen to music the screen shows the songs to play, but I don't hear anything in the headset. The volume is set to high, and I also made sure that the volume on the side bar has been adjusted. Everything is displayed on the screen as it should, but there is no sound. I tried 2 other pairs of headphones and still nothing. What could be the cause of this? Also, if this is important, I use Windows Vista. Thank you!

Make sure you push the phonoplug at bottom, should be a click. If the progress bar moves and you still do not hear anything the device is defective. The indicator on the screen should display a symbol of game (solid >). If it has a square block, the unit is paused, press the symbol at the top on the wheel.

Tags: SanDisk Sansa

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