sound not working - can't lift, I tried to fix it with Mgr. device but it did not help.

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  Hello Andrea,

  First, what operating system are you using?

  Second, how many time that there a problem?

  Was anything changed on your system before to happen began?

  Finally, you have the latest updated drivers for your video card?

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  Hello

  
  To correct the software issues run the methods mentioned below.
   
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  http://Windows.Microsoft.com/en-us/Windows7/open-the-performance-Troubleshooter
  
  Method 2 : run a SFC (System File Checker) scan and see if the problem occurs.
  http://support.Microsoft.com/kb/929833
  
  Method 3 : run Clean boot and check if the problem persists.

  
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  http://support.Microsoft.com/kb/929135

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  After the question in the links below
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