SP3 download size 0 KB...

I have XP Home Edition and trying to download SP3.  Get SP3 download size 0 KB.  Need help please.  I read other messages and the moderator or tech always asking if there was already a trial of Norton on the pc version, Yes and also the full version of Norton Internet Security at the same time.  I made a couple of recoveries to this pc, the first time a non - destructive so I could save the data.  Rebooted and tried to install SP 3 then but pc crashed.  And then made a destructive recovery, which took back to the State of the plant AND deleted the data...  Uninstalled Norton after that.

Please help me understand how to download SP3 successfully.  Thank you very much.

Well, you MUST perform other destructive recovery (fresh) to solve your current situation, Yes. Once, again follow the instructions here to-the-letter & in order. In short:

1 do a destructive recovery.

2 uninstall the Norton application.

3. run the Norton removal tool.

4. install AVG (or, preferably, Microsoft Security Essentials - free but MUCH more reliable & fully supported in IE7 and IE8).

5. open Internet Explorer (only) to http://support.microsoft.com/kb/971058 run the difficulty in DEFAULT then modes & AGGRESSIVE; and then restart.  [Believe me here!]

6. install SP3, either manually, or through http://windowsupdate.microsoft.com. restart TWICE.

7 rerun manually check for updates at http://windowsupdate.microsoft.com and install all updates critical security offered; Follow all the instructions.

8 repeat above #7 until no more updates of security are offered.

Tip: Do NOT install IE8 via Windows Update! Just 'hide' for now.

Tip: If an update of the root certificates is listed (possibly in the category of updates software optional on the left side of the scan results window), install it to enjoy enhanced Internet Explorer security.

Tip: Also install KB971029, also listed in the optional software category.

9. check some that automatic updates is enabled: http://support.microsoft.com/kb/306525

============================

Once you are up & worked for a few days and all is well, the answer to this thread and I'll give you some tips on installing IE8 (or IE7) manually.

Tags: Windows

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