Specifications of the laptop

What exactly, comes with a HP Pavilion Notebook IPv6; Product: VM222UA #ABA; Model: dv6-1355dx?  64-bit operating system (factory condition)? I put to the challenge of the technology, and I think that someone's view and remotely control my laptop. There are a lot of hardware, applications, logs, tasks, functions, etc.; that I don't understand. Can someone help me please? I've had my laptop stripped by Best Buy (store) 3 times (at height of $900.00 + without success) and have been on several forums, trying to get help, but most of the computer forums use the terminology that I don't understand (but I learn a lot, lol).

The product of your computer is:

Material

Product name dv6-1355dx

Tags: Notebooks

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