spooler Sprinter does not

I am currently on Windows XP. My printer is HP LaserJet 1320. The icon is missing, and I could not install it. The wizard tells me that the "operation could not be performed. The print spooler service is not running. I read other related issues and have tried the following steps but have not been able to correct the problem.

I found the spoolsv file in Windows/system 32

I loaded and ran the 2 offers malware/spyware programs: Super Antispyware, Malwarebytes Anti-Malware.

I tried to clean the print after the command spooler in the below start menu > run > cmd

del /Q"%windir%\system32\spool\PRINTERS\*.*".

I can't perform a download of FixIt because the step to run the softward to Microsoft Down Load Center gives me a white screen.

I'm open to other suggestions?

You had ideas of right.

What happened when you ran
del /Q"%windir%\system32\spool\PRINTERS\*.*".

Using Windows Explorer, navigate to %windir%\system32\spool\PRINTERS\ (just type in the address bar) and confirm that the PRINTERS folder is, in fact, empty.  Then try to start the spooler such as explained below.  You can check the status of the print spooler service (and also start or stop) by opening the Services applet (start > run > services.msc > OK).

Here's my standard advice on this issue.  You already did part of it, but you will probably need to uninstall and reinstall the printer driver.  If you already had a printer Lexmark or a Lexmark - badged Dell printer, refer to the instructions of 'special procedure '.

Often, but not always, the symptoms you describe are caused by a corrupt print job stuck in the queue or a damaged printer driver.  However before you clean things up, on general principles, that you can download, install, update and run full scans with each of these two free programs:

AntiMailware MalwareBytes
SUPERAntiSpyware

Do not operate the two scans simultaneously.  Each will take a long time, so start it and then go do something else for a while.

Cleaning of printers

NOTE: If after completing step has the print spooler is not always running after you launched the command "net start spooler", you will not be able to follow all the steps in "First Article".  Use of the special procedure for printers Lexmark described below and follow in its first Article.  If still no joy, use the alternative method that is linked below.

A. Clean on print jobs pending

  • Open a command prompt window (start > run > cmd > OK)
  • Type the following in the black command prompt window, and then press ENTER after each line

net stop spooler
del/q '% windir%\system32\spool\PRINTERS\*.* '.
net start spooler
output

B. clean the old printer drivers and install the latest drivers by using the directions in One Article.

A special procedure for computers that have or had a Lexmark or Dell-badged Lexmark printer.

Open a command prompt window (start > run > cmd > OK)

Type the following in the black command prompt window and press enter

dependent on the spooler of sc config = RPCSS
output

Note that there is no space before the =

If you want to use a Lexmark or Dell-badged Lexmark printer after having done the above, you will need to reinstall it.

Alternative to the method of his Article: http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm

Tags: Windows

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    Cleaning of printers

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    Hope this helps

    Post back if necessary

    ____________________

    If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

  • Help with the Printer Spooler service does not work error

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    See also:

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    http://support.Microsoft.com/kb/314876

    Kind regards

    Shinmila H - Microsoft Support

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