Stange behavior when you open Illustrator CC 2015

I've been hit by a really weird behaviour lately while trying to open Illustrator CC 2015.  At launch, the program opens with really tiny windows as shown in the attached picture. I can drag to expand the interface to normal size, but when I do it does not show my saved workspace. Instead, I have to reset the workspace to move things to the way I want that they, which is not a big problem in itself.  But the launch quite annoying behavior, so I'd appreciate any help / insight.  My basic system features are as follows:

8.1 Windows Pro 64-bit

Illustrator CC 2015 (updated)

Intel i5 2.8 GHz processor

12 GB OF RAM

Videocard of NVIDIA GE force 630 (drivers) to update
Wacom Intuos Medium Pro (drivers day)

AI launch.jpg

HI Margaret,.

Can you please try to clean the preferences of AI. Please, follow these steps after leaving AI runs.

1 window press on + r key.

2. type %appdata%\microsoft\windows\sendto in the Run dialog box and press on enter.

3. go to the Adobe folder.

4 remove or rename 19 Adobe illustrator settings folder.

5. start HERE.

Sanjay.

Tags: Illustrator

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