Start menu appears when the letter button two times, reducing to the minimum the games or the theft of focus

Hey all,.

I just got a new computer with Windows 7 64 bit Home installed on it.  We have installed a few programs (Google Chrome, steam, Team Fortress 2) but quickly noticed an interesting glitch.

A letter key is typed twice and held, it evokes sometimes the start menu.  It happens more frequently when you play, and thus minimize the and killed us.  It can also happen outside of a game - my wife had trouble typing a web address, because when she hit 'w-w-w' the menu start jump upward and she just type 'Google' or whatever in local search.

A few notes:

  • The computer is new.  The keyboard and mouse as well - are the keyboard and the mouse are brand gear xtreme.
  • We have updated Windows from a half hour ago.
  • We have updated the graphics drivers from an hour before.
  • We run avast antivirus and have analyzed malware.  We only visited sites of confidence, since we got the computer yesterday, and the problem appeared the first time my wife ran IE, so I'm doubtful that it is malware.
  • Nothing unnecessary runs in the background - that is if I run TF2, the only other program running is steam that has to work.
  • We tested intensively - the Windows key has not been pressed.
  • The problem may appear when a program runs, but its also duplicable when simply on the desktop is open - double typing and taking much will eventually bring up the Start Menu.  However, the problem is much easier to duplicate and much more infuriating when you play full-screen.
Thanks for any help you can provide.
-Zack

Hi Zack,

·        Is this a desktop or laptop computer?

1. to find if the issue is with the keyboard or the operating system, I suggest you to usethe keyboard to the screen. Follow the steps for the same:

i. Click Start

II. in the search box type at the keyboard of the screen

2 start theclean boot computer and check if the problem still persists. Link below will help you to start the computer in clean boot:http://support.microsoft.com/kb/929135

If the problem does not persist, you can continue with step 2 from the link above.

Make sure that you reset the computer in normal mode in step 7.

With regard to:

Samhrutha G S - Microsoft technical support.

Visit ourMicrosoft answers feedback Forum and let us know what you think.

Tags: Windows

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