Starting from installation, recovery - on - external hard drive

Computer: Gateway MD2614u laptop, AMD Turion X 2 64-bit processor, designed for Windows Vista

External hard drive: WD My Book Essentials (surrounded by Western Digital 500 GB drive external hard)

Background: laptop was dropped, crushed physically the internal hard drive, all other aspects of the laptop appear to be in working condition.

Vista says: Windows Setup cannot install another USB or IEEE 1394 device.

It is important to note that the external drive is a SATA.  ALSO that there is NO hard drive internal to the computer right now.

I pulled the drive from its casing and place in my desktop computer.  I have installed Vista in this way, and placed the disc in its case, confident, would solve the problem.  "The found operating system"

I wiped the drive and tried again, this time using my Windows 7 to format the drive make a primary partition active and used the WD SmartWare to disable the password on the external, as well as VCD (Virtual CD, which contains the software for backup on and retrieve the external hard drive) on the outside.  Then installed Vista back once again, the drive in the enclosure, and again, I got 'the operating system not found '.

I tried to use the "gateway recovery disc" the computer asked me to do immediately after I ran it the first time.  They have installed the Vista gateway on the external hard drive without any problem, the recovery software has taught me that I had to press OK to restart the computer, but again once 'the operating system not found"happens.  I advanced and rebooted the computer out of habit and that the computer starts in what concerns the loading of "microsoft" bar (the green bar moving left to right while loading vista), and then it restarted itself.  This new responsible for the 'green bar' and restarted again.

3 times I let him, then I placed the regular 64 bit Vista disc in the status bar and try a startup repair.  "Windows cannot resolve the problem, do you want to send the information to Microsoft" or something that nearby.

I then tried using the disk for 32-bit Vista in the same way.

32 bit Vista disc completed the repair, but now the 'green bar' vista loading screen comes up, runs for a few seconds, and then I get a quick flash of a blue screen, and until I can see what he says, the computer restarts.

Help!

Hello

This seems to be a hardware problem, so you may have to contact the manufacturer, follow the link given below to communicate with the gateway.

http://support.gateway.com/support/default.aspx

Amrita M

Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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