Starting Windows error loading RUNDLL C:\windows\kbjgcl.dll

Original tile: C:\windows\kbjgcl.dll

When starting XP Professional a pop-up is displayed during startup and States "Error loading RUNDLL C:\windows\kbjgcl.dll" and I don't know how to fix this problem. I have to press OK to remove the pop up or Cancel to continue. I also have a problem when you try to restore my system to an earlier date. The computer will go through the process, but no change it to the one of earlier date. He says that the restoration was unchanged and does not succeed. Not sure if the RUNDLL question causes me to not be able to use the restore application. I had an earlier program of malware attack my computer and I used the software to remove it, but now I have problems with this pop-up.

Help, please.

Hi JWH12,

  1. You receive an error message when you perform the system restore?
  2. When was the last time you be able to restore your computer using system restore?
  3. You have security software installed on the computer?

Method 1

There is a possibility that this computer still has some virus or malware infections.

I suggest that you scan the computer using check and scan Microsoft security if it helps.

http://www.Microsoft.com/security/scanner/en-us/default.aspx 

You can also use Microsoft Security databases to scan your computer

http://www.Microsoft.com/security/PC-security/MSE.aspx

Method 2

Check if the problem persists in the safe mode and after return with the result.

A description of the options to start in Windows XP Mode

http://support.Microsoft.com/kb/315222

Method 3

If the problem persists in safe mode, then it is possible that some third-party programs installed on the computer is causing the problem.

I suggest that you put the computer in a clean boot state and check if it helps.

To help resolve the error and other messages, you can start Windows XP by using a minimal set of drivers and startup programs. This type of boot is known as a "clean boot". A clean boot helps eliminate software conflicts.

See section to learn more about how to clean boot.

How to configure Windows XP to start in a "clean boot" State

http://support.Microsoft.com/kb/310353

Reset the computer to start as usual

When you are finished troubleshooting, follow these steps to reset the computer to start as usual:

(a) click Start, type msconfig in the search box and press ENTER.

(b) If you are prompted for an administrator password or for confirmation, type your password or click on continue.

(c) under the general tab, click the Normal startup option, and then click OK.

(d) when you are prompted to restart the computer, click on restart.

Tags: Windows

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