still does not

I have a relatively (two months) new HP Dv7 computer laptop.  I'm unable to open again.  There is no interface.  Y at - he's hiding I need to delete?  All my other adobe programs work - dreamweaver, photoshop, first, audition

Thank you

Lisa

What version of Win7 and it is 32-bit or 64-bit

Have you installed as administrator and you run as administrator

Win7 32-bit because of the "some" Win7 64 bit problems caused "a lot of" problems

Do not install and running as administrator causes problems

Are you using ATI or nVidia display card?

You really need to list EVERY DETAIL about your computer and software

Tags: Encore

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