Still waiting for a response to my response of the extra info about "unable to access xbox live because of parental e-mail account misspelled".

Because the e-mail account was misspelled, we try to get the reset password sent to the email address is not possible, the address it is not mine. I need to reset the e-mail address of origin to the correct spelling, but, so far have not received a response from (ANN N) after that I have repied to his request for more info on 17 Oct. Please don't leave me hanging, bad customer service.

Hello

Thanks for posting in the Microsoft Community Forum, please be assured that we would do our best to help you with this problem.

You may need to wait for the response of the person concerned or if there is a problem with the Xbox Live account, check out the following link:

http://support.Xbox.com/en-us/billing-and-subscriptions/account-management/change-Xbox-Live-account-info

or

http://www.Xbox.com/en-us/forums

If the problem is with windows live account you can report the query in the following forum:

http://answers.Microsoft.com/en-us/windowslive

Hope this information helps. If you have any questions do not hesitate to answer, we would be happy to help.

Tags: Windows

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