Stop premature when battery reaches (about 45%) of full load up to 100% on G6

I charge the laptop and stretches of maximum battery does not charge 100% no question there!

I use the laptop and while the battery indicator shows about 45% the laptop turns off.

Try to start and stops down immediately.

I started without battery that allows me to use the laptop as a normal function.

I then attached to the battery and rebooted and retried to see if this solves the problem of closing.

No will.

Is there a setting that might involve the change?

Furthermore, what could be the problem? Battery or laptop itself

Laptop is 6 months old.

Great! Now, you can contact HP and arrange for a replacement battery for you will be sent. You will need to provide the ID of default Service HP engineer when you make contact.

The ID of the error code and failure are what we were looking for. What explains the problem you had.

Kind regards

ERICO

Tags: Notebooks

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