Strangely with access XP

Since this morning, when I installed and ran a scanner from Symantec that has been updated in version Realplayer download, my computer says access denied when I try to enter in one of the components of the control panel (I must get to them via Safe Mode). Also it won't let me open programs without going through an opening with... Panel.  MS Word will open if I click on a Word doc.
What do you think went wrong, and what can I do?

Thanks in advance.

Since this morning, when I installed and ran a scanner from Symantec that has been updated in version Realplayer download, my computer says access denied when I try to enter in one of the components of the control panel (I must get to them via Safe Mode). Also it won't let me open programs without going through an opening with... Panel.  MS Word will open if I click on a Word doc.
What do you think went wrong, and what can I do?

Thanks in advance.

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Tags: Windows

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