Subfolders IMAP Hotmail is no longer download in Thunderbird

I have three IMAP Hotmail accounts I can access via Thunderbird. Since yesterday, two of these accounts stopped download & sync subfolders that I created to manage clients, family and friends. All I have now are at the top level of Inbox and folder deleted. Not even sent, Outbox or junk folders, still less the ten subfolders to organize my email.

The online version of Hotmail shows subfolders, but they are not downloading in Thunderbird as they were before yesterday. I did not any changes to my computer or e-mail accounts.

Microsoft has changed the ability to use Thunderbird to read email? If not, how to fix this? I asked Mozilla, and they said it was a bug of Microsoft. What should I do?

Thank you

What is a custom domain?
Support for custom fields was arrested 18 months ago and the mail has been delivered yet.  With this new change, something is broken, and Microsoft has knowledge of it.  There is no eta on a fix

There is a work around, but if I were you I would say that the writing is on the wall and move to office365 or your own host

The work around

Add the address @outlook.com as an alias of your custom domain account.

After 48 hours, you can use the address @outlook.com to configure the account by using IMAP.

It has worked for other users of custom domain.

Tags: Windows

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