Subscription files Rhapsody WMA will not play in WMP 12, although it plays in Rhapsody and Winamp

On Windows 7 when I save a file subscription WMA of the Rhapsody and then try to play using Windows Media Player 12, WMP appears an error dialog box that says: 'Windows Media Player has encountered a problem while playing the file.'.  If I open the file using the Rhapsody Player he plays very well (not), and I am also able to play the file using Winamp successfully.

Why Windows Media Player does not report an error?  Is there a way I can get back to play Rhapsody subscription WMA tracks using Windows Media Player?

Hi Gregory,

According to Rhapsody songs as part of a subscription service and are expected to play by using the Rhapsody desktop application.  You may need to purchase the MP3 version of the files to read the files in Media Player.

You can access the link below for more information on the same.

http://Forum.Rhapsody.com/Rhapsody/topics/unable_to_play_rhapsody_downloaded_songs_wma_in_windows_media_player

I hope this helps. Let us know the results.

Thank you and best regards,

Srinivas R

Microsoft technical support.

Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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