Suddenly our router keeps losing the internet.   The representative of the Cox says that IPV6 on the router is not compatible with the Cisco modem.   I'm turning it off?   Who is?   All started 3 days ago.   Have to reboot AirPort Extreme

Suddenly Tuesday, our wifi stopped working.   Cox can not see anything on their end.   So far, we had to restart 5 times.   I finally realized that it is not the modem (Cisco), but our AirPort Extreme.   That's all that needs to be restarted.   I talked to a technician that I got to know, and she said that this week this problem started occurring with customers who have extremes of the airport.   Something about the airport in IPV6 and this is not compatible.   Before systems were PVI until the numbers came out (?)   In any case, she said Cox could not fix this, that I needed to talk to Apple to see if I could disable IPV6, at least for now.   I think I see how to do this, but does it make sense to anyone?   We have a new modem, installed in January, Cisco DPQ3212, good speeds, no issues whatsoever until this week.   There are also 2 other friends here (Scottsdale, Cox) with extremes of the airport.   Any suggestions?

Cox has made a number of recent changes to their service, and they are trying to integrate IPv6 technology into their signals. They have not fully implemented the changes that must be made, and not commit to a date where things will be fully installed.

Everything was fine until Cox implements these recent changes, and now Cox is blaming the problem on Apple. Apple has a different answer, as you can imagine. It is typical among manufacturers... blame the other guy.

Apple routers are picking up some of the information they need to work with IPv6 and Cox, but since Cox has not completed the process, you'll probably best results trying to not use IPv6 with the airport router at all until you receive word of Cox that their systems are ready.

The bottom line to this problem can be resolved by asking "What has changed".  The answer is Cox has changed.

Configure your router to the airport most convenient to use IPv6 local link parameters only for now, to see if this will help.  You will not be able to realize all the benefits of IPv6 at the moment, but I hope that things will improve.

Tags: Wireless

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