support for transactions in the specified resource manager is not started or has been closed due to an error (0x80071A91)

try to use the windows backup utility, started using it, but came up with this error message

Hello

This problem occurs if the Windows file system transaction log is damaged. The Windows file system uses the transaction log to retrieve the system transactions when a file error occurs.

To resolve this issue, follow these steps:

  1. Click on start toreduce this includes this im, type cmd in the Search box, and then click cmd in the list of programs .
  2. Click run as administrator, and then click continue. Collapse this includes this imaIf you are prompted for an administrator password or for confirmation, type the password, or click allow.
  3. At a command prompt, type the following command and press ENTER:

fsutil resource setautoreset true c:\

Note These steps assume that Windows is installed in the default location, drive C. If this is not the case, adjust the drive letter of the path of the folder to match your configuration.

  1. Restart the computer

Now, check if you are able to perform the backup.

Hope this information is useful.

Amrita M

Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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