Support of remote control options to view 4 desktops

Can someone suggest a support remotely appropriate office application?

We use currently NetOp v9.2.2 remotely control our physical computers for the management of the end user. It allows several customers view and control a single host for collaboration, etc. Runs as a service and is fast.

However, it doesn't play well with desktop view mode RDP. Works very well in mode of PCoIP but conflicted with RDP.

DameWare is my next choice, but their customer service is a show-stopper. Any other suggestions?

Any help is appreciated.

Thank you

Ken

We had this same problem and I can't say that we have resolved yet. We use LANDesk here on campus, so it would have been nice to use his ability to remote control integrated as we do for our physical machines.  Unfortunately, the landesk agent and pools of related clones don't play well together.

I have not yet tested, but I looked at using WebEx Support remotely:

http://www.WebEx.com/product-overview/Support-Center/remote-support.html

There was a conversation at VMWorld in the fall that remote assistance could be a new feature in a future version of view - but it doesn't look like to me he was coming very soon.

Jeff

Tags: VMware

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