Switch PC-to-Mac Photoshop elements
I recently downloaded items for my PC and last week I bought a MacBook Pro and you want to transfer the items because I will be getting rid of my PC. I tried calling Adobe several times and has been waiting for almost an hour. I am currently deployed abroad so I did not have a callback number. This has been very frustrating, someone please help.
Thank you.
Hi biglouie6,
The file that opens is in a format that only works on Windows. (The message "this program must be run under Win32" at the top confirm it.)
I recommend that you download the trial version of Photoshop Elements 10 from this link: Photoshop elements 10 test
This page should automatically recognize the operating system and download the corresponding file.
Once this is done, you can use the serial number you purchased to convert it to a full version.
I hope this helps.
Tags: Adobe
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