Sync connection timeout setting

Our directors have recently set up a new app server on our test environment for the system and switched the mobile instance to the new platform.

Since then, we have a problem where the synchronization sessions that are "slow" because of not channeled to the client for more than 300 seconds of data fails with "discioonnected network during synchronization" even if the query of database by selecting the data continues.


System test environment is a very slow database box and there are a few problems with submission with watercourse causing poor performance, but before setting up the new application server, the synchronization sessions have no timeout. The two settings Mobile Server and client are the same, as far as I can see, so I don't think it's a mobile related setting causing the disconnection, but I don't know where else to look at (and the DBA is not a lot of help)

Anyone have any ideas?

Hi Gary,.

You use SV or stand alone? If the OAS, then your Apache server could be timing your exit. Here are a couple of settings that you can watch:

httpd.conf:
#
# Timeout: The number of seconds before receives and sends time out.
#
Timeout 3000

On the webtogo.ora servers
[CONSOLIDATOR]
SOCKET_TIMEOUT = 900 - if you see a lot of FC_TIMEOUT mistakes in your debug.txt, this helps keep the network socket open for the optimal transport of data.

Under the polite.ini synchronization
TIMEOUT_MAX = 900
RESUME_CLIENT_TIMEOUT = 900

Also, how many times you run stats on MOBILEADMIN? Do you use histograms? If you are, don't.

You're all partition mapping and community cards? This could help with performance as well.

My rule of thumb is that your queries will ever-more than 60 seconds then start to carry data. It, then you run more then in addition to problems of overall performance, which is not good for any application on the server. The same goes for MGP as well as SYNC.

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