synchronization of files on their copy in wmpinfor.xml cell phone how to change it

I am trying to sync music to my WMP on my computer to my cell phone and although I did several times, all of a sudden now when I sync a melody he copies in my phone as a file WMPinfo.XML and therefore does not transfer the tune because he used to open it.  Where am I wrong? I have Windows 7 and WMP 12.  Any help would be very happy.  Forgive me if I do not have the right Forum, please point me in the right direction.

Were you able to sync music on the phone before or if this has always been a problem?
If it was working run a system restore to return when he worked:
http://Windows.Microsoft.com/en-us/Windows7/products/features/system-restore

What scan did you run?

Try to create a new user account and test if you synchronize files or not, if it works, see the corrupted profile link:
http://Windows.Microsoft.com/en-us/Windows7/create-a-user-account
http://Windows.Microsoft.com/en-us/Windows7/fix-a-corrupted-user-profile

In fact, if it works under the new account, try to run this first before going through the steps of corrupted profile. This will reset Media Player with its default values.

Tags: Windows

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