Synchronize an unknown error: forms failed: ReferenceError: dbConnection is not defined
I've never had success with Firefox sync and it gets really frustrating. The synchronization log appears to fail at this line:
Sync.ErrorHandler forms of DEBUGGING failed: ReferenceError: dbConnection is not defined (resource://gre/modules/FormHistory.jsm:407:4) JS Stack trace: [email protected]:407:5 < [email protected]:274:10 < [email protected]:781:16 < [email protected]:51:5 < [email protected]:149:19 < [email protected]:919:22 < [email protected]:1518:7 < [email protected]:148:21 < [email protected]:668:5 < [email protected]:199:7 < [email protected]:149:15 < [email protected]:1295:7 < [email protected]:148:21 < [email protected]:103:16 < [email protected]:1285:12 < sync / < @service.js:1277:14 < [email protected]:77:16) < [email protected]:1265:5
any ideas how to fix?
Thank you.
Hi deeptii,
Thank you for reporting this issue. It is a problem that we saw in a version every night and has been corrected. What means the error, it is that the database is not accessible on the local computer Firefox profile folder.
In order to check the permissions on the Firefox profile folder, you can go to:
- Open a new window in Firefox and click on the Firefox Menu.
- Click the question mark at the bottom of the menu
- Then click the "Troubleshooting" information and a new tab should load subject called: support
- From there, there is a button next to "Profile folder", this will open the directory where the profile folder. If its does not appear: profiles - where Firefox stores your bookmarks, passwords and other user data
- Right-click on the folder, and then click "Properties". In this menu, make sure that it is not set to 'Read only' (maybe it's a little different in Windows 10 please seek help from Microsoft, if it is no longer in this menu)
- Restart Firefox, the error is again started?
Other work around is to remove this folder in the profile of: formhistory.sqlite (this file contains the content of the form, simply disconnected from the directory will create a new profile so when you restart Firefox, if there is a concern for dataloss)
Please also post back with these results but also to copy the information that appears in the subject: support page.
Thank you!
Tags: Firefox
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