System has 61 viuruses.

Hi can someone help please.  I have viruses on my computer, including worms Blaster and Trojans.  There is a message from scan to scan the system, but when I try to remove it told me to buy the software.  I AGV on my computer but it won't let me open any application.  I can't get online to download the tools to remove the virus.  The only time where on that he let me is if I were to buy this software that keeps popping up whenever I'm going to the computer.  Any help would be appreciated.  Thanks, Liz

On Friday, January 21, 2011 14:15:58 + 0000, lizcon wrote:

Hi can someone help please.  I have viruses on my computer, including worms Blaster and Trojans.  There is a message from scan to scan the system, but when I try to remove it told me to buy the software.  I AGV on my computer but it won't let me open any application.  I can't get online to download the tools to remove the virus.  The only time where on that he let me is if I were to buy this software that keeps popping up whenever I'm going to the computer.  Any help would be appreciated.  Thanks, Liz

Several points (and one or two questions):

1. it is perhaps just a formality, but to get the terminology
correct, let me emphasize that worms and Trojans are not
virus. Viruses, worms and Trojan horses are distinct from types
malware.

2. How do you know you have them? What are the names of these viruses,
Trojans and worms?

3. you say "there is a message from scan to scan the system, but when I try
to remove it told me to buy the software. "Tell us the name of
the program that gives you these messages. These messages come from a
malware infection and it is possible that it is the only malware
the infection you have. You can probably get rid of this malware infection
running MalwareBytes AntiMalware, you can download for free
to http://www.malwarebytes.org/. First try, and it can eliminate
all of your problems.

4. on the other hand, if you really 61 infections, it is a
huge number and it is highly unlikely that you'll never succeed
to get rid of them all, little matter what you do. The only true
solution when you have so many infections is a clean reinstallation
Windows.

Ken Blake (MS-MVP)

Tags: Windows

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