T500 w Vista hangs light w HDD and event log error iastor with ID 9 (Device\Ide\iaStor0)

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• CD/DVD drive disappears and event log show EventID 9 [qualification] 49156 then EventID 12 49152 [qualification]

  Vista Ultimate SP 2 using Dell XPS Studio 420.

  Dell support has been useless after several visits there replacement DVD player twice and destroy several Roxio Creator installs.  This problem seems related to a sort of better power management problem that I can determine.

  When the problem arises that the system hangs for 30 seconds, then the DVD player to a disappeared from my computer.  Once the map his farm work as well.  A reboot of the system always restores these problems but then some time later they breed.  This problem occurs quite often a few times several times a day.  Here's the event log entries complete:

  -System

  -Supplier

  [Name] iaStor
   
  -EventID 9

  [Qualification] 49156
   
  Level 2
   
  Task 0
   
  Keywords 0 x 80000000000000
   
  -TimeCreated

  [SystemTime] 2010-04 - 27 T 01: 59:20.881Z
   
  EventRecordID 144570
   
  Channel system
   
  Desktop
   
  Security

  -EventData

  \Device\Ide\iaStor0
  0F0005000100000000000000090004C00100000000000000000000000000000000000000000000000000000000

  -System

  -Supplier

  [Name]  PlugPlayManager
   
  -EventID 12

  [Qualification] 49152
   
  Level 2
   
  Task 0
   
  Keywords 0 x 80000000000000
   
  -TimeCreated

  [SystemTime] 2010-04 - 27 T 01: 59:52.000Z
   
  EventRecordID 144571
   
  Channel system
   
  Desktop
   
  Security

  -EventData

  HL-DT-ST BD - RE BH20N
  IDE\CdRomHL-DT-ST_BD-RE__BH20N___C105___\4&369efe6a&0&0.2.0
  00000000

  Additional information from http://www.intel.com/support/chipsets/imsm/sb/CS-025783.htm

  "Timeout errors reported by iastor or iastor (v) in the Microsoft Event Viewer.

  "A change was made by Microsoft in the Windows Vista installation process. The result of this change is that the register Intel® Matrix Storage Manager LPM parameters which were intended for mobile installations are added for both office facilities. These LPM registry settings are added to both the RAID Intel® Matrix Storage Manager driver on the installation Windows Vista, as well as for all the added drivers disc during installation.

  Serial ATA desktop devices such as hard drives and CD/DVD drives have been reported that do not comply with the specification Serial ATA LPM and display erratic behavior when LPM is enabled.

  Because changing the configuration means that LPM is enabled by default for all Windows Vista platforms, using a device that does not completely respect the specifications may cause one of the problems listed. »

  I'm at Version 8.6 Intel Matrix Storage console well beyond the recommended version to solve this problem.

  Other research indicates that a registery hack is needed to solve this problem because the Intel driver is not yet certified (?).  The question is why a laptop power management setting is defined in a desktop computer.  It seems that these registry settings cause the hangs and the loss of the DVD player.  See http://derek858.blogspot.com/2009/01/windows-7-intel-sataahci-lockups.html

  The registry entries are for all ports are: [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\iaStor\Parameters\Portx] "LPMDSTATE" = DWORD: 00000001 must be zero.  I have not yet tried it.

  Chris,

  Yes, the problem has not reoccured since the installation of the latest Intel Matrix Console now known as Intel Rapid Storage Technology (RST) v9.6.0.1014.  I ran for ten days with the plague of your Player DVD which disappears and the EventID 9 [qualification] 49156 log records.  It seems to identify iastor.sys with this version of the code as the fixer of the problem and the culprit in earlier versions.  I don't see anything on the Intel site that explains the difficulty.  One would think that they could speak and help those who have the same problem.

  Thanks to all who helped.

  Dave

• Is there a complete list of the event log error codes and their meanings

  I found a number of online search tools, but I just want a sheet of calculation/text file that lists all event codes view log.

  Anyone know where I can find this information?

  It does not exist.

  For reports on Windows XP Event Viewer and older versions of this web site are as useful as any:
  http://www.EventID.NET/

  For Vista and Windows 7 Google is the best source of information. Search for selected text in the Description part of the report (not of the particular words of phrases) that "this exact word or phrase" Gets the best results. Focus on Social Technet and Microsoft Answers reports in the last 12 months. Look elsewhere if a response is difficult to find.

  Here are some notes on the event viewer reports that can help you. When you have a lot of mistakes, you need to focus on system errors and warnings, even if it's the applications that are giving you grief. Problems with the first sorting system can do the easier application problems. Note the time that the computer is started last and deal first with those at the beginning of the boot. Correct previous errors can be solved later.

  1. normally, when an error occurs on your computer looking in Event Viewer should be your starting point to find a solution. More related system errors are recorded and get an exact copy of the relevant report is important. Unfortunately, is not easy to understand reports and most of the users computer need help with their interpretation. I have to say later interpretation.

  2 Event Viewer includes four major newspapers in Windows. These are application, security and system with Applications and Service logs as a source more details... For purposes of troubleshooting system is by far the most important.

  3. to access the system log, select Start, Control Panel, administrative tools, Event Viewer, in the list on the left of the window select Windows and the system logs. Place the cursor on the system, right click and select filter current log. Check the front of the error and click OK and see you only reports errors. Click the Date and time column header to sort. You may need to click a second time to see the last report above.

  4. a tip for posting copies of error reports! Run Event Viewer and double-click the error you want to copy. Click the button copy on the general tab allows you to place a copy in the Clipboard and close Event Viewer. Now start your message and paste it into the body of the message. Make sure that it is the first dough right out of the event viewer.

  5. He cautioned against three types of reports, information, and reports errors. In most situations, it is the error reports that offer the best information but sometimes WARNING reports provide useful clues.

  6. all reports have stamps date and hour and when troubleshooting, it is important to focus on the latest reports. Reports of studies from the point when the computer is started, and then check if a similar report appeared in the previous session. If errors do not repeat investigation as to why they happen is wasted effort.

  7. in the individual reports the most important information is the event ID and Source such as these help when looking for help on the internet. The description is just as important and copy the exact text to use as search criteria greatly helps achieve better results when using Google. Not paraphrase descriptions when other people asking for help.

• Win Vista 64-bit installation charges and received the error 800b0100 on 6 major updates Code when they failed.

  I just finished a new installation of Windows Vista Ultimate 64-bit. While approaching the end updates, I received this error, the 'Code 800b0100'. I looked online and the couple of things that I tried did not work. Can someone help me? I'm about to give up and do a fresh install, but I don't want to if I'm not, because I have no insurance, it will solve my problem. My installation is activated and verified. I'm running an AVG 9.0 anti-virus program, everything else is still by default for most.

  Hello

  1. don't you make changes on the computer before the show?
  2 have. what troubleshooting steps you tried on the computer?

  Method 1:
  You can try the steps from the link provided and check.
  Windows Update error 800b0100
  http://Windows.Microsoft.com/en-us/Windows-Vista/Windows-Update-error-800B0100

  
  Method 2:
  You can also perform a clean boot, and then try to install and check.
  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
  http://support.Microsoft.com/kb/929135
  Note: After a repair, be sure to set the computer to start as usual as mentioned in step 7 in the Knowledge Base article.

• I loaded vista ultimate on a machine and receive the error 0xc004d401 activation code.

  0xc004d401 error activation code

  I loaded vista ultimate on a machine that had been sleeping since everything worked fine until I tried to activat vista

  There is no need to reinstall!

  I see the limk in my last post, I've lost - here it is again...

  0xC004D401 errors in MGADiag - and incompatibility of file system

• Help with installation of Windows Mail and gmail! error message with Port: 143 and Code: 800ccc0e

  I need adjustment help my email on gmail to my windows live account.  Currently I have a local account of cable for my email and need to change to an e-mail account that will be permanent.   I can't seem to get Windows Mail (Vista) to accept my gmail or hotmail account.  I've finally set up the gmail and it gives me an error when searching for files.

  The error is:
  Account: imap.gmail.com
  Server: IMAP.gmail.com
  Username: (username)
  Protocol: IMAP
  Port: 143
  Secure (SSL): 0
  Code: 800ccc0e

  Hello

  ·         Did you do changes on the computer before the show?

  Follow the suggestions below for a possible solution:

  Method 1:

  Step 1: Change the setting above

  Server: imap.gamil.com

  User name: user name

  TO

  Server: imap.gmail.com

  Username: * address email is removed from the privacy *

  Step 2:

  a. check that IMAP is enabled

  b. http://mail.google.com/support/bin/answer.py?hl=en&answer=77695

  c. check that your settings are correct:

  i. IMAP server is imap.gmail.com. If no joy, try Photoscape

  II. connection is your full email address, no username only.

  d. check if antivirus interferes. Disable check incoming mail antivirus.

  e. check if your ISP is blocking Gmail

  f. troubleshooting of IMAP

  http://mail.Google.com/support/bin/answer.py?hl=en&answer=78774

  Method 2: You can temporarily disable security software and check if the problem still persists.

  Disable the anti-virus software

   http://Windows.Microsoft.com/en-us/Windows-Vista/disable-antivirus-software

  Note: Make sure that you activate the software antivirus and other security programs.

  Warning: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you need to disable temporarily to install other software, you must reactivate as soon as you are finished. If you are connected to the Internet or a network, while your antivirus software is disabled, your computer is vulnerable to attacks.

  Let us know if that helps.

• Vista symptom-was unable to connect-event log unav... - error-could not load the dll of the firewall intall cd

  Hello, once again!-the permanent problem's for a while when the system starts at length made a chkdsc solve problem of security and started a journal rewrote the security set of default computer files (it happened before I could do anything and I have prior devulcanization, but is not this time), then narrowed office and failure to connect to a service windows appeared - are looking for Event Viewer , he is too error-unavailable check running - and the same.etc wall of fire etc. I ran the chkdsk again and I tried clean boot, reinstall os from cd to find any DLLs cannot be read, all with no success. The system configuration was last place, I was in (memory and forgotten the reason) but placed in this area has been the recommendation at the time to fix something and rebooted to undo changes and that's where newspapers changed. My user profile is also something questionable-. Fixed UAC from the Office to the previous, but the sidebar does not work. I'm sure there is a way to get back to that, but I can not see where or how--to help. (this just before a full backup has been in do so) sys restore is never out anything here. I don't have a picture from earlier and that you would like to know the number of license/registration even if other images uploaded to a new os and numbers is a question they compete somehow.eg P2V on a different HARD drive. Thank you. Oh... a program compatible for xp had red warnings about its pilots and it was loaded and uninstalled just before all this. (MSI tv tuner USB pvr)

  Hi 1 year perateth.

  In order to solve the problem, I would suggest that you backup the data present on the system then format the hard drive and reinstall Windows Vista.

  Note: In a new installation, existing data on your computer are deleted. These data include data personal, settings, information about the hardware and software drivers. After installing the operating system, you must also reinstall all programs. Make sure that you back up data personal disks or other external storage devices before you perform a new installation.

  You can check the following items to install Windows Vista.

  Installation and reinstallation of Windows Vista

  Formatting disks and drives

  Hope this information is useful.

• When I turn on my computer and it starts "error runtime with bigfix program" pop up how to fix this?

  Please help, been trying to figure this out forever

  You now or you already had that installed from BigFix?

  They have a few ideas on their page of World Wide Wide Web that could help you:

  http://help.BigFix.com/General/bfproblem.shtml

  They have a consumer version of BigFix and an enterprise version and also their own support forums if you need help.

  Things would of course go smoother in the MS Answers forums if them ask a question dialog would invite a little information system, when a new question is asked.

• Windows stops and displays the error message with the file wpfb_ati2dvag

  Windows stops and I get the message that I have a problem with the wpfb_ati2dag file. Is there any solution for this?

  Hi Nancy,.

  It seems that the problem you are experiencing is related to the ATI drivers,
  Try to update your drivers to the latest version:
  http://support.AMD.com/us/gpudownload/pages/index.aspx
  Hope this helps and let us know if you need help to identify the drivers you need.

• State SQL 28000 and SQL Server error 18452

  I have a SQL 2000 Server on a server with Windows Server 2003 computer.

  I have a laptop with Windows Vista, for which we are unable to connect to the database and it gives an error 24000 state SQL and SQL Server error 18452 with description as "failed to connect to the user (null). Reason: Not associated with approved connection SQL server.

  Please provide a solution to this problem.

  Thank you

  Hello

  Questions like these are much better handled in the TechNet IT Pro Forums.

  My moderator tools cannot transfer messages on Windows forums, please re - ask you question there.

  http://social.technet.Microsoft.com/forums/en-us/category/SQLServer/
  Jack - Microsoft MVP, Windows networking. WWW.EZLAN.NET

• WMC in Vista 32 bit premium new Hdd and netflix connection failure.

  OK I've never had this junk happen before, so I'm asking for help.

  I have win vista 32 bit home premium 4 GB of mem and a brand new 500 gb Hdd and WMC is not leting connect me to netflix.  What is the problem?  Everything else works fine.  The thing is to be a real P.I.A. on this topic too.  Telling me my network connection is down when I was using WMC to net stuff just before.  I have not logged into Netflix using my browser and even my PS3 no problem at all.  I used another computer and had no problems ether.  Where the question of what is the problem.  The only new thing is a new hard drive all software is EXACTLY the same as on my old Hdd.

  Hi Ghostwolf8,

  ·         What happens when you try to connect to Netflix?

  ·         You receive an error message?

  ·         What web browser do you use?

  ·         The problem happens with Netflix only?

  I suggest you to uninstall and reinstall Netflix as well as the silvery light and check if it helps.

  http://Silverlight.NET/

  Reference: http://support.microsoft.com/kb/972496

• Satellite U400-15B hangs on the Internet and make multimedia keys touch

  Hi all

  Had two problems with my U400-15B which I hope to solve.

  (1) the first problem is that I noticed that my internet sometimes seems to weigh on Internet Explorer, when using the Web site who have a couple of images e.t.c.
  It freezes but the rest of the laptop works very well - I want to say you can go to the start menu and other programs very well. However, if you open Microsoft Word, while this is the case, it will take a little more time to load than normal upward. Anyone know what this might be or how I can fix this problem?

  I use Vista Home Premium 32-bit and the laptop has 4 GB of RAM / thus, Intel Centrino 2 P7350 - is powerful enough.

  (2) the second problem is that when I press the 'sound' button, the white lights and the white bar above the touchpad become informed. When I press on it again once the lights come back but he is not mute. Only when the laptop is put in standby mode and then woke up once again, the key work properly. All the others work fine. Does anyone know what is the cause?

  I exchanged this laptop 3 times now and each of them did question (2), but surely this isn't normal.

  Any help or advice to address these problems are very much appreciated.

  Thank you

  (1) have you tested a different internet browser? For example, Firefox.
  I use Firefox for years and never had any problems with it. I like Firefox over Internet Explorer, it s faster and you will get a lot of modules useful for her ScrapBook.

  (2) have tried to update the BIOS? Look on the Toshiba site to find a newer version:
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  I have a Satellite U400 too and it works without problems.

• Satellite A200-1 g (PSAECE) Win XP. Need drivers for SATA HDD and GeForce 7300

  Hi all.
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  Thank you.

  Hello

  Why must you SATA XP drivers? You are not able to install XP because the HARD drive is not visible?

  With regard to the nVidia drivers:
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• Paviliion g7: low-light battery charger and flashing

  My HP Pavilion laptop g7 has a low battery and a flashing white light on the charger.  What should I do?

  Hi there @MizDeb15

  Welcome to the Forums of HP Support! It's a good place to find the help you need, so many other users, the HP experts and other members of the support staff.

  I understand that you have supply problems, and I'm happy to help you. Please report the number of complete product for your laptop. Check out the following, if you need assistance with this information.
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  Try to work through the following pages, that something can help, or at worst, to isolate the problem.

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• Vista hangs in the window of "Sign Off"

  My computer hangs up in the window "Logging Off" and will not be closed which needs to be cut.  This only happens if I used once sleep or hibernation.  If I turn on your computer and later to arrest him without using the sleep or hibernate closing occurs normally.  This problem occurred before my first date of system recovery, so I can't use this corrective method.  I suspect that the problem is related to the propulsion.

  I am running Vista business with service pack 1 on a Sony Vaio VGNTZ240N.

  In the views of an event log, I noticed this file that WUDFRd.sys has been noted as a problem of pilot as well as R5C822 and R5C592 devices.  I'm not sure if this is related or how to fix them if they are.

  Are you running Vista 64-bit? And the R5C822 and the R5C592 are Ricoh drivers. Do you have more information or can you say that you have installed the Ricoh devices? Maybe look in the Device Manager. Probably a card reader or camera?

  Look here for the drivers but I would also check with Ricoh
  http://www.pcpitstop.com/libraries/driver/vendor.asp?vendor=Ricoh&btnSearch=%3CSPAN%3EGo%3C%2FSPAN%3E

  Something here - do not know it has nothing to do with your problem.
  http://support.Microsoft.com/default.aspx/KB/933607

  Rob - support element, Cascade Bicycle Club P.O. Box 15165, Seattle, WA. 98115-0165 206-522-3222-24 hr hotline 206-522-BIKE http://www.cascade.org