Table of contents and indexes appears in live Webhelp

I work in a HR 10 draft updated from RH 9 project. During the generation of Webhelp, local output displays fine, but once compiled and download our online application, the table of contents and Index are not displayed - what I mean is that the tabs exist, you can click on them, but they are empty. Research works, as well as the header logo does not appear, although it is in the images folder that is downloaded.

More details:

  • I view the project in an external file in the root folder of the project. To clarify, the project is in a folder named "Help", and the output is in a separate folder named '9.1 help' to the same level of the help file. When I provided the output, I only provide the folder «9.1 help» Could it be the cause of the problem?
  • After reviewing similar issues, I find that the HCC project file does not exist in my .hhk file, nor the .glo, exit, etc. I suspect that this could be the problem. However, insofar as I understand it, it is not possible for the final .htm file for the project in the same folder that contains these output files. You must publish in a different output outside the root path folder.
  • I tried to change the default table of contents and the Index under Webhelp settings > Categories > content of default in the table of contents specific to my project (this is the only table of contents and Index, so it shouldn't cause mistaked, but I don't know if this change means something).

I would be happy to provide any other details if necessary.

Thank you!

Hello

Just a parenthesis. The mark of the Web option will only apply when view you the contents of your local hard disk and that you use Microsoft Internet Explorer as browser. If you download this content to a server, the option may as well not exist. So it won't matter if it is enabled or not and would have no impact on this situation.

Change the option of DHTML shouldn't really affect it either.

@Colum - package_xx.html files are certainly part of the production of RoboHelp. After you generate WebHelp, you should see them in the whxdata folder.

I think we've established that files display fine immediately after generating it, no? So, which suggests that the issue is entirely in the hands of perforce and that the development team. (or, more accurately, NOT to do)

See you soon... Rick

Tags: Adobe

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