TAC +: TCP/IP open to 10.20.17.2/49 failed - connection has expired; remote host does not

GANYMEDE + configured on the router and the router is in ACS.  I can ping from the ACS, but the router cannot establish a connection to authenticate users.

AAA server Ganymede group + hq_acs-1

Server 10.20.17.2

Ganymede IP source-interface GigabitEthernet0/0

!

AAA authentication login default group Ganymede + local

AAA authorization config-commands

AAA authorization exec default group Ganymede + local

AAA authorization commands by default group Ganymede + local 10

AAA authorization commands 15 default group Ganymede + local

nested AAA accounting

AAA accounting newinfo periodic update 60

AAA accounting auth-proxy default start-stop Ganymede group.

AAA accounting exec default start-stop Ganymede group.

orders accounting AAA 15 by default start-stop Ganymede group.

AAA accounting network default start-stop Ganymede group.

Default connection accounting AAA power Ganymede group.

AAA accounting system default start-stop Ganymede group.

AAA accounting resource by default start-stop Ganymede group.

BigTree_3945 #sh ip int br

Interface IP-Address OK? Method State Protocol

GigabitEthernet0/0 10.4.3.1 YES NVRAM low low

GigabitEthernet0/1 10.12.10.26 YES NVRAM up up

Serial0/2/0 unassigned YES NVRAM low low

Serial0/2/0.602 10.12.15.10 YES NVRAM low low

11:08:13.673 Apr 13: MORE: Queuing AAA request authentication 79 for the treatment

11:08:13.673 Apr 13: MORE: treatment demand beginning 79 authentication id

11:08:13.675 Apr 13: MORE: authentication start package created for 79 (cisscdb)

11:08:13.675 Apr 13: MORE: using the 10.20.17.2 Server

11:08:13.675 Apr 13: HIGHER (0000004F) / 1BDD9C34/NB_WAIT/0: started 5 sec timeout

11:08:18.676 Apr 13: HIGHER (0000004F) / 0/NB_WAIT/1BDD9C34: expired

11:08:18.676 Apr 13: HIGHER (0000004F) / 1BDD9C34/NB_WAIT/0: expired, cleaning

11:08:18.676 Apr 13: HIGHER (0000004F) / 0/1BDD9C34: the package of treatment response

11:08:25.834 Apr 13: MORE: Queuing AAA request authentication 79 for the treatment

11:08:25.834 Apr 13: MORE: treatment demand beginning 79 authentication id

11:08:25.834 Apr 13: MORE: authentication start package created for 79 (cisscdb)

11:08:25.834 Apr 13: MORE: using the 10.20.17.2 Server

11:08:25.834 Apr 13: HIGHER (0000004F) / 1BDD9C34/NB_WAIT/0: started 5 sec timeout

11:08:30.836 Apr 13: HIGHER (0000004F) / 0/NB_WAIT/1BDD9C34: expired

11:08:30.836 Apr 13: HIGHER (0000004F) / 1BDD9C34/NB_WAIT/0: expired, cleaning

11:08:30.836 Apr 13: HIGHER (0000004F) / 0/1BDD9C34: the package of treatment response

11:08:43.689 Apr 13: TAC: using default Ganymede groups ' Ganymede"list."

11:08:43.689 Apr 13: TAC +: opening TCP/IP 10.20.17.2/49 Timeout = 5

11:08:51.057 Apr 13: MORE: Queuing AAA request authentication 79 for the treatment

11:08:51.057 Apr 13: MORE: treatment demand beginning 79 authentication id

11:08:51.057 Apr 13: MORE: authentication start package created for 79 (cisscdb)

11:08:51.057 Apr 13: MORE: using the 10.20.17.2 Server

11:08:51.057 Apr 13: HIGHER (0000004F) / 1BDD9C34/NB_WAIT/0: started 5 sec timeout

11:08:54.692 Apr 13: TAC +: TCP/IP open to 10.20.17.2/49 failed - connection has expired; remote host does not

11:08:54.692 Apr 13: MORE: Queuing AAA accounting request treatment 76

11:08:54.692 Apr 13: MORE: treatment of the accounting application id 76

11:08:54.692 Apr 13: MORE: sending AV task_id = 332

11:08:54.692 Apr 13: MORE: sending AV timezone = EDT

11:08:54.692 Apr 13: MORE: AV = shell shipping service

11:08:54.692 Apr 13: MORE: sending AV start_time = 1334329734

11:08:54.692 Apr 13: MORE: sending AV priv-lvl = 15

11:08:54.692 Apr 13: MORE: sending AV cmd = show logging

11:08:54.692 Apr 13: MORE: request for accounts created for 76 (n20j03t)

11:08:54.692 Apr 13: MORE: using the 10.20.17.2 Server

11:08:54.692 Apr 13: HIGHER (0000004C) / NB_WAIT/1/20FD90EC: started 5 sec timeout

11:08:56.058 Apr 13: HIGHER (0000004F) / 0/NB_WAIT/1BDD9C34: expired

11:08:56.058 Apr 13: HIGHER (0000004F) / 1BDD9C34/NB_WAIT/0: expired, cleaning

11:08:56.058 Apr 13: HIGHER (0000004F) / 0/1BDD9C34: the package of treatment response

11:08:59.693 Apr 13: HIGHER (0000004C) / NB_WAIT/1/20FD90EC: expired

11:08:59.693 Apr 13: HIGHER (0000004C) / NB_WAIT/1/20FD90EC: expired, cleaning

11:08:59.693 Apr 13: 1/HIGHER (0000004C) / 20FD90EC: the package of treatment response

BigTree_3945 #.

The AAA Client IP address

10.4.3. * 10.12.15.10

Key

Group of network devices

Test

NJT

AccessLink

(Not assigned)

Authenticate using

GANYMEDE + (Cisco IOS)

RADIUS (Cisco Aironet)

RADIUS (Cisco BBSM)

RADIUS (Cisco IOS/PIX)

RADIUS (Cisco VPN 3000)

RADIUS (Cisco VPN 5000)

RADIUS (IETF)

RADIUS (Mount)

RADIUS (Juniper)

RADIUS (Nortel)

RADIUS (Sepi)

Connect GANYMEDE + single AAA Client (stop recording in accounting in case of failure).

The 10.12.10. range * is listed under the HQ site.

Your help is greatly appreciated.

You said that you can ping the router ACS, have you tried the GigabitEthernet 0/0 interface packages (that is those THAT GANYMEDE + will attempt to use, given the configuration you have posted) supply?

What is the network path between the router and look like ACS (IE, a firewall, NAT, etc.)?

Can you connect to port 49 to the IP address of the router GBA, GigabitEthernet 0/0 of supply packages?

Using VRF?

Which version of IOS?

Tags: Cisco Security

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